Common themes in the reviews include the ease of arranging bridging loans, perceived good rates, and the advantage of repeat business relationships. However, delays in mortgage offers, perceived inefficiency, slow responsiveness, and issues with communication or document handling by solicitors are regularly raised. Some reviewers also cite poor customer service experiences, especially during sensitive situations, and a lack of empathy.
In summary, Precise Mortgages is recognized for providing a relatively efficient lending process and attractive rates by many customers. Nevertheless, recurring concerns about customer service consistency and process delays mean Precise Mortgages’ reputation among mortgage lenders is mixed and could benefit from improved responsiveness and empathy, especially for clients in the UK.