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PODS Moving & Storage Reviews

Rated 3.9 based on 318 Reviews

Removal Companies in Raleigh

8701 Fleet Service Dr, Raleigh, NC 27617, United States

Published on
July 6, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of PODS Moving & Storage's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About PODS Moving & Storage?

driver Josh was amazing

excellent moving (and storage) experience

outstanding 10/10

Communication about my pick-up time was accurate

handled our container with care

they even went the extra mile

everything was intact

extremely helpful and efficient

driver in Durham, Josh, was friendly

very friendly and fast service

Trustguide extracts key phrases from reviews about PODS Moving & Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 318 customers have reviewed this business and rated it 3.9 Star out of 5. Trustguide conducted an in-depth analysis of PODS Moving & Storage's publicly available reviews View source

James Brady rated PODS Moving & Storage 5 stars
2 months ago
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well done everyone at PODs, both on the west coast and here in North Carolina! It was really hot here on the drop-off in NC, and driver Josh was amazing. Thank you! And Eddie on the delivery back in California was equally skilled and personal.
Nia Kelly rated PODS Moving & Storage 5 stars
2 weeks ago
What a wonderful team! AJ and manager, Katrina, provide top notch service. These two and the whole PODS team have made for an excellent moving (and storage) experience. They are truly devoted to customer satisfaction and run this operation like a well oiled machine. I can not emphasize enough how seamless this process has been. Will refer anyone to y'all for all moving needs. Thank you!!
Ethan Hejl rated PODS Moving & Storage 5 stars
2 weeks ago
Our experience with PODS - Raleigh exceeded our expectations. They were on-time, professional, and friendly. We had two PODS delivered and picked up with our belongings from our move from Texas to North Carolina. Joshua was one of the delivery drivers who delivered our first pod and picked up our second pod. Huge shoutout to Joshua for exceeding the standard! His service was an outstanding 10/10! Highly recommend! If Joshua is your driver then you are in great hands!

Reviews Summary

Customer feedback for PODS moving and storage service is overwhelmingly positive, with reviewers noting consistent punctuality, professional teams, and excellent delivery drivers—specifically mentioning staff like Josh, Jermaine W., AJ, Katrina, Greg Lange, and Eddie. Several reviews emphasize the company’s effective communication, attention to detail, and seamless scheduling process. Pricing is occasionally noted as less competitive but is balanced by convenience and reliable execution.

Patterns throughout the reviews highlight key themes: staff friendliness and professionalism, accurate timing for pickups and drop-offs, and careful handling of belongings. Customers reference PODS operations in multiple regions, including North Carolina, Texas, and California, and appreciate the flexibility of scheduling and problem-solving skills demonstrated by team members. The integrity of stored items, even after extended periods, is also repeatedly affirmed.

Overall, PODS has built a strong reputation in North Carolina and beyond for reliability, transparent communication, and skilled service delivery. Multiple reviewers express intent to use the service again and confidently recommend it to others, further reinforcing PODS’ standing as a reliable provider of moving and storage solutions in the region.
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Frequently Asked Questions About PODS Moving & Storage

How reliable are PODS delivery and pickup times?

Reviews indicate that PODS deliveries and pickups are typically on time and communicated clearly. Drivers often call ahead to confirm arrival, and customers report accurate scheduling through online tools or customer service.

Will my belongings remain safe during long-term storage with PODS?

Customers report that their items remained intact and undamaged, even after storage periods up to 18 months. Containers are kept secure, and the company ensures proper handling and placement throughout storage and transit.

Can I schedule PODS moving or storage services online?

Yes, customers can book, modify, and schedule pickups or deliveries online. Several reviewers mention using chat and web features, which made scheduling and adjustments straightforward and efficient.

About PODS Moving & Storage

Removal Companies
PODS provides portable moving and storage solutions for residential and commercial customers. The company delivers containers to customer locations for packing and later transports them to a new destination or storage facility. Its service covers local and long-distance moves, as well as short- and long-term storage options.

The company operates by allowing customers to schedule deliveries and pickups online or by phone. PODS' process includes clear delivery windows and customer communication prior to arrival. Drivers transport and manage the PODS, assisting with container placement and addressing access or logistics questions as needed. Container security and condition are maintained throughout transit and storage.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.