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Plumbworld (Online Home Retail Limited) Reviews

Rated 4.7 based on 4505 Reviews

Millennium Way, Enterprise Way, Evesham WR11 1GS

Online Stores Evesham

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Overall sentiment toward Plumbworld’s online bathroom and plumbing supply service is highly positive, with reviewers consistently referencing strong product selection, competitive pricing, and helpful aftercare support. The majority of feedback highlights prompt delivery, ease of ordering, and satisfaction with the final products. A few criticisms were noted, including occasional shipping delays and isolated incidents regarding product errors, but these were often resolved after further communication with customer service.

Frequent themes in the reviews point to Plumbworld’s reliable delivery process, courteous delivery staff, and an easy-to-navigate website as key advantages. Product quality and pricing are repeatedly described as major factors for customer satisfaction. Experiences with customer service—both pre- and post-sale—feature notably in the reviews, with helpfulness and fast resolution of issues commonly mentioned.

Based on reviewer feedback, Plumbworld has built a strong reputation as a dependable online retailer for bathroom and plumbing supplies. Its blend of quality products, efficient service, and professional customer support is acknowledged across varied customer segments. Plumbworld stands out in the bathroom fixtures market for its value-driven approach and positive customer interactions.
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What Customers Are Saying About Plumbworld (Online Home Retail Limited)?

Excellent service.

Items were delivered promptly

delivery was refreshingly perfect.

very helpful and quickly solve my query

very competitive

Quality product, fast delivery.

Fantastic item with quick turn around

great product and super good value

the quality is flawless

aftercare and support

Trustguide extracts key phrases from reviews about Plumbworld (Online Home Retail Limited) and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Plumbworld (Online Home Retail Limited)'s customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Plumbworld (Online Home Retail Limited) Ratings

5

As of Based on 4505 revies as of Jul 28, 2025

Plumbworld (Online Home Retail Limited) Score

90%

As of Based on 4505 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 4505 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Plumbworld (Online Home Retail Limited)'s publicly available reviews View source

Peter Hughes rated Plumbworld (Online Home Retail Limited) 5 stars
2 weeks ago
Excellent service. Great range of products. They have everything you will ever need. Fantastic aftercare and support. One of the best online experiences for searching and ordering products. I am very happy with my experience and I would highly recommend.
acxez knightNite rated Plumbworld (Online Home Retail Limited) 5 stars
3 months ago
I needed some bathroom bits and plumbworld had some great looking bathroom items at great prices. Free delivery too. Items were delivered promptly by a very courteous, helpful driver. I’m over the moon with my new shower screen and sink/vanity unit and new taps. I will definitely make plumbworld my first port of call next time I need anything.
Alister rated Plumbworld (Online Home Retail Limited) 5 stars
3 months ago
Bought a couple of Diamond sliding shower doors (a couple of weeks apart). Prices were good, product excellent and delivery was refreshingly perfect.

Frequently Asked Questions About Plumbworld (Online Home Retail Limited)

How reliable is Plumbworld’s delivery service?

Customers frequently mention that delivery is prompt and efficient, with many highlighting quick turnaround times. Some isolated delays were noted, but these were typically communicated as due to stock availability.

What should I do if I receive the wrong product?

If you receive the wrong item, Plumbworld’s customer service team is available to help. Some customers reported initial difficulty, but issues were often resolved with refunds or support after further contact with another representative.

Are returns and refunds straightforward with Plumbworld?

Returns are described as hassle-free and fast. The company offers a supportive returns policy, and support staff respond efficiently when customers need to exchange or return products.

About Plumbworld (Online Home Retail Limited)

Online Stores
Plumbworld is an online retailer specializing in bathroom and plumbing supplies. The company offers a broad selection of products, including shower doors, bathroom cabinets, taps, radiators, and accessories, providing customers with various options to complete their bathroom renovations and home improvement projects through a digital storefront.

Orders are placed via their website, with options for free and prompt delivery. Plumbworld manages the end-to-end process, from catalog browsing and payment to shipping and after-sales support. The company features regular price promotions and maintains a competitive pricing strategy compared to traditional local merchants or larger retail competitors.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.