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Petals Of Madinah Reviews

Rated 4.7 based on 271 Reviews

Florists in Birmingham

690 Washwood Heath Rd, Washwood Heath, Birmingham B8 2HQ

Published on
April 17, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Petals Of Madinah's customers had a positive experience.

Positive
90%
Neutral
Negative

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Petals Of Madinah?

Trustguide extracts key phrases from reviews about Petals Of Madinah and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 271 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Petals Of Madinah's publicly available reviews View source

Sofia Mahmood rated Petals Of Madinah 5 stars
a week ago
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Ordered online the night before for delivery the next day. Instructions I outlined were followed correctly as it was to a workplace reception. The recipient was very happy. Would recommend!
Saima Ashraf rated Petals Of Madinah 5 stars
8 months ago
Ordered my registry bouquet and I loved it. They made my last minute amendments and it went really well with my outfit. I showed them one picture and they made it to perfection Thank you.
neil harrison rated Petals Of Madinah 5 stars
8 months ago
Ordered six red roses. Delivered on time and Petals of Madinah took time to call and update me on delivery excellent service. The roses arrived fresh with some nice personal touches to enhance bouquet. Thank you Petals of Madinah

Reviews Summary

Petals of Madinah has garnered a positive reputation based on the recent customer reviews. The company demonstrates a commitment to fulfilling customer requests, as evidenced by their adherence to specified instructions and willingness to accommodate last-minute amendments. Furthermore, the reviews consistently mention timely deliveries, with a commendable level of communication where updates are provided to customers. Notably, the creativity and capability of Petals of Madinah to craft exquisite arrangements based on minimal guidance have been well received. The approachability and friendliness of the staff, along with their proactive customer service, particularly during sensitive occasions like funerals, contribute positively to their image. However, there have been instances of dissatisfaction, particularly concerning delivery timings and perceived value which somewhat detract from the overall commendable service experience.
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Frequently Asked Questions About Petals Of Madinah

Can I place an order with specific instructions for delivery?

Yes, customers can provide specific instructions when placing an order, and Petals of Madinah strives to follow these instructions accurately to ensure customer satisfaction.

What should I expect in terms of communication and updates on my order?

Petals of Madinah is known for keeping customers updated about their order status. This may include confirmation of order placement, notifications about delivery status, and direct communication from the staff.

In case of a negative experience or issue with my order, how does Petals of Madinah handle customer complaints?

Customers are advised to contact Petals of Madinah directly in case of any issues. While experiences may vary, the company has, at times, been critiqued for their handling of complaints. It is recommended to use the provided contact forms or phone communication for timely assistance.

About Petals Of Madinah

Florists
We are a small business that have been trading for over 25 years, specialising in funeral flowers and wedding flowers we provide flowers for all occasions, We also provide a range of other giftware and party related items, Balloons, banners and hampers. We have been recognised a number of times as the best florist in Birmingham, our award winning florist has over 40 years experience in the industry and can make any designs, we also offer a 24 hour service for funeral flowers, please simply call the land line and it will be diverted to a mobile where someone will help. we offer free delivery on funeral flowers and offer a ribbon printing service. with same say turn around times. we also deliver on Sundays!
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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