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Botanique Workshop Reviews

Rated 4.6 based on 207 Reviews

Florists in London

31 Exmouth Market, London EC1R 4QL

Published on
September 11, 2025
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Botanique Workshop's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Botanique Workshop?

saved the day

managed to produce the most beautiful flowers

truly the most perfect flowers

seamless with frequent and timely communication

absolutely perfect

staff was very friendly

Very satisfied with the price

went above and beyond to make the bachelorette day memorable

very accommodating with providing glasses

everything was provided for us

Trustguide extracts key phrases from reviews about Botanique Workshop and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 207 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Botanique Workshop's publicly available reviews View source

Agnieszka G rated Botanique Workshop 5 stars
a month ago
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I can’t thank this amazing team enough! They stepped in just a week before my wedding when my original florist stopped responding and truly saved the day. I was so lucky to find them. The flowers they created were absolutely stunning, more beautiful than I ever could have imagined. They captured exactly what I had asked for and brought it to life with such care and creativity. Everything looked perfect! The team was incredibly professional, responsive, and organized from start to finish. Their communication gave me such peace of mind during a stressful time, and their work completely exceeded my expectations. I’ll always be so grateful for how they came through for me. Highly recommend to anyone looking for beautiful flowers and a truly reliable, talented team!
Kylee Thio rated Botanique Workshop 5 stars
a week ago
I chose botanique workshop’s off the peg range for my wedding and had the absolute privilege to work with Emily - she was flexible, helpful and managed to produce the most beautiful flowers for our wedding. We ordered troughs, vases and jars and they all turned out beautifully.
Elle Pieri Bembridge rated Botanique Workshop 5 stars
a week ago
I couldn’t be happier with my wedding bouquet from Botanique Workshop – truly the most perfect flowers I’ve ever seen! From the moment I walked into the shop to collect them, I spotted a stunning bouquet on the side and hoped it was mine... and it was! 🥹 I chose the 'Midsummer Bloom' bridal bouquet with an extra 10% customisation charge to include tulips, Icelandic poppies and ranunculus – soft pinks and peaches, no yellow, whimsical and spring-inspired. The florists absolutely nailed the brief (attached is the inspiration photo I sent when ordering). The flowers were everything I wanted and more – dreamy, romantic, and completely me. We also ordered a matching buttonhole for my husband-to-be, and that was equally lovely. It’s a big thing to trust someone with your wedding bouquet, but I’m so glad I chose Botanique. I’ve followed them on Instagram for ages, and the real thing was even more beautiful than I imagined. Ordering was super easy, and email communication was friendly and prompt throughout. The flowers were super fresh, they also smelt as beautiful as they looked. I've since dried them so I can keep the memory longer! Also worth saying – the shop itself is such a gem, full of beautiful things like greeting cards, jewellery, candles, and thoughtful gifts. A real treasure trove! Our guests couldn’t stop commenting on how incredible the flowers were – and how perfectly they suited me, which made it all the more special. If you’re looking for a wedding florist, look no further. Thank you Botanique!

Reviews Summary

Reviewer sentiment toward Botanique Workshop is predominantly positive, with most customers praising the florist’s professionalism, creativity, and attention to detail. Many describe being impressed by the quality and beauty of floral arrangements provided for weddings, events, and workshops. Notably, the team’s reliability during stressful or last-minute situations and the friendly, organized communication are highlighted as standout qualities. Only one review offers negative feedback, citing dissatisfaction with the handling of a flower order and customer service response.

Frequent themes include consistent admiration for the design and freshness of bouquets, the seamless booking and communication processes, and specific praise for staff members such as Emily, Danielle, and Eve. Customers highlight the shop’s inviting atmosphere, range of gift options, and the value offered in both floral products and event hosting. Positive experiences span both individual celebrations and larger group events, suggesting a strong capacity to manage diverse needs.

Overall, Botanique Workshop is regarded as a reputable florist in its region, repeatedly entrusted with significant occasions. The positive patterns in feedback—spanning floral quality, staff professionalism, and event execution—demonstrate the company’s solid standing among customers. The rare critical review does not overshadow a clear pattern of reliability and creativity in service delivery.
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Frequently Asked Questions About Botanique Workshop

Can Botanique Workshop accommodate last-minute event needs?

Yes, several reviews describe how Botanique Workshop handled short-notice requests professionally and delivered floral arrangements on time, even managing events on a tight schedule.

Do staff members offer guidance during workshops or events?

Yes, customers frequently mention that staff, including named florists, provide clear instruction, demonstrations, and support during both private and corporate workshop events.

Are the floral arrangements suitable for collection a day in advance?

Reviews note that bouquets and arrangements collected the day before an event remained fresh and presentable, even under challenging conditions such as hot weather.

About Botanique Workshop

Florists
Botanique Workshop is a florist and gift shop offering floral arrangements for weddings, events, and everyday occasions. They also host floral workshops and provide a curated selection of gifts, greeting cards, and decorative items through in-person retail and on-demand event services.

The company operates with a team-based, customer-driven approach, managing everything from custom flower orders to group workshops in dedicated spaces. Their operational model includes advance booking, streamlined communication via email, and flexibility in accommodating both individual and group client needs.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.