Frequent themes in the reviews include clear communication, ability to customize arrangements, and prompt or even same-day deliveries. Customers who mention working closely with staff often report satisfaction with both the process and results. On the other hand, a notable group expresses dissatisfaction with bouquet appearance not matching online photos, as well as frustrations with order tracking and the quality of delivered items.
Overall, this florist is regarded as a reliable choice for custom arrangements and efficient service, especially for events requiring specific design input. The business earns praise for its staff’s flexibility and willingness to ensure satisfaction, though its reputation is somewhat impacted by recurring concerns over communication and product representation. Most reviewers report positive experiences, but consistency remains an area for improvement.