Oz Moving & Storage - NYC Reviews

Overall, customer reviews for Oz Moving and Storage reflect predominantly positive sentiment, with most reviewers highlighting excellent service, efficiency, and care in handling belongings. Reviewers consistently note punctuality, professionalism, and the team’s ability to manage complex or heavy moves, even under challenging conditions like walk-ups and cross-country relocations. However, one reviewer experienced unprofessional behavior and communication issues from a team leader and criticized the company’s rate and complaint resolution process.

Common feedback includes appreciation for the careful packing and reassembly of items, reliable timing, helpful staff such as Joseph and Justin, and smooth handling of difficult moves, including international and local transitions. Customers reference clear communication, maintenance of quoted prices except when volumes changed, and solutions that minimize customer stress. Several customers note repeat usage for family moves, underscoring trust in service longevity.

Based on these reviews, Oz Moving and Storage has established a strong reputation for reliability and care in New York and international markets. Repeat customers, attention to detail, and a focus on making moves as seamless as possible reinforce trust. While isolated negative experiences exist, they appear to be exceptions rather than the norm.

Oz Moving and Storage is a company specializing in residential and commercial moving services. The core offering includes local, long-distance, and international moves, as well as packing, storage, and transportation of belongings. Services are delivered in-person by teams equipped to handle various move complexities and requests.

Operationally, Oz Moving and Storage coordinates projects through sales representatives, detailed scheduling, and on-site moving crews. The process involves initial quoting, packing, itemized moving, and optional assembly or disassembly at the destination. Teams manage logistics, communicate progress, and aim to complete moves efficiently according to client requirements and timelines.