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Overhead Garage Door Reviews

Rated 4.8 based on 727 Reviews

6825 Levelland Rd #6A, Dallas, TX 75252, United States

Garage Door Companies | Dallas, TX

Published on
March 28, 2024
Last updated
March 28, 2024

Reviews Summary

Evaluating the assortment of customer reviews pertaining to OGD Overhead Garage Door, a generally positive reputation is discernible, aligning with high customer satisfaction regarding the company's services. Technicians like Givenchy Salmeron and Jason Flowers receive explicit commendation for their efficiency, knowledge, and customer service, including providing extra assistance such as explaining preventative care measures. Customers also appreciate OGD's prompt response times and the capability of the technicians to resolve issues swiftly, with commendable follow-up on services under warranty. However, there's a noted discomfort expressed about the pricing, particularly for parts like remote keypads, which are charged at significantly higher rates than expected. Additionally, while service fees are sometimes higher compared to competitors, OGD has demonstrated a willingness to price match, which partially assuages this concern.
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What Customers Are Saying About Overhead Garage Door?

Trustguide uses AI to extract key phrases from reviews about Overhead Garage Door and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Overhead Garage Door's customers had a positive experience.

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Overhead Garage Door Ratings

5

As of Based on 727 revies as of Mar 28, 2024

Overhead Garage Door Score

As of Based on 727 revies as of Mar 28, 2024

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Customer Reviews

As of Mar 28, 2024, 727 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Overhead Garage Door's publicly available reviews View source

dartcop22 rated Overhead Garage Door 5 stars
a month ago
I was so impressed with the efficiency of the technician. The technician, Givenchy Salmeron answered all of my questions. I know know how to take preventative care of my garage doors now. He was knowledgeable and I felt at ease knowing that my doors are working correctly now. I am definitely referring my friends.
William Koerner rated Overhead Garage Door 5 stars
a month ago
The repairman was excellent and professional. He arrived on time and did a thorough check of the garage door before leaving. The only caution I would recommend is if you need to have your remote keypad replaced, be prepared to pay more than 3 times it's cost. (Outrageous). One and a half times (with labor) okay, maybe even twice as much, but more than 3 times was a shocker. Overall, I would definitely call them again for repairs.
Emily Green rated Overhead Garage Door 5 stars
a month ago
The OGD guys went above and beyond. Joey installed our new garage door opener, and found that our motherboard had also been fried by a lightning strike. He personally placed a call to LiftMaster and had a new motherboard sent to us under warranty. Truly appreciate his willingness to go above and beyond on my behalf, not just tell me the problem, or charge me for something unnecessarily. 10/10 for service! On time, professional and friendly.

Frequently Asked Questions About Overhead Garage Door

Can OGD Overhead Garage Door technicians provide preventative maintenance tips during their service?

Yes, technicians from OGD Overhead Garage Door are often noted for their willingness to offer advice and explain preventative maintenance measures to help customers take better care of their garage doors.

Does OGD Overhead Garage Door offer same-day service?

Customers have reported that OGD can provide prompt, same-day service for urgent repairs and issues, subject to availability and scheduling.

If a service I receive from OGD Overhead Garage Door has a subsequent issue, will they follow up on it?

Based on customer feedback, OGD Overhead Garage Door adheres to a commendable follow-up policy, resolving subsequent issues under warranty from the original service without additional charges.

About Overhead Garage Door

Garage Door Companies
OGD Overhead Garage Door has been supplying commercial customers and residential homeowners with a variety of services for garage doors and overhead doors since 2011. Due to our great service and quality of work OGD has rapidly grown and welcomed many new customers and markets over the years. The technicians at OGD deliver superior attention to detail while maintaining clear communication throughout the duration of your project. As one of the top garage door repair and replacement companies, OGD is sure to provide reliable service for all of your door needs including springs, tracks, rollers, panels, motors, and many more.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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