Evaluating the assortment of customer reviews pertaining to OGD Overhead Garage Door, a generally positive reputation is discernible, aligning with high customer satisfaction regarding the company's services. Technicians like Givenchy Salmeron and Jason Flowers receive explicit commendation for their efficiency, knowledge, and customer service, including providing extra assistance such as explaining preventative care measures. Customers also appreciate OGD's prompt response times and the capability of the technicians to resolve issues swiftly, with commendable follow-up on services under warranty. However, there's a noted discomfort expressed about the pricing, particularly for parts like remote keypads, which are charged at significantly higher rates than expected. Additionally, while service fees are sometimes higher compared to competitors, OGD has demonstrated a willingness to price match, which partially assuages this concern.
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What Customers Are Saying About Overhead Garage Door?
Trustguide extracts key phrases from reviews about Overhead Garage Door and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 100% of Overhead Garage Door's customers had a positive experience.
Positive
100%
Neutral
Negative
Overhead Garage Door Ratings
5
As of Based on 727 revies as of Mar 28, 2024
Overhead Garage Door Score
100%
As of Based on 727 revies as of Mar 28, 2024
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Customer Reviews
As of Jul 10, 2025, 727 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Overhead Garage Door's publicly available reviews View source
dartcop22 rated Overhead Garage Door5 stars
a month ago
I was so impressed with the efficiency of the technician. The technician, Givenchy Salmeron answered all of my questions. I know know how to take preventative care of my garage doors now. He was knowledgeable and I felt at ease knowing that my doors are working correctly now. I am definitely referring my friends.
William Koerner rated Overhead Garage Door5 stars
a month ago
The repairman was excellent and professional. He arrived on time and did a thorough check of the garage door before leaving. The only caution I would recommend is if you need to have your remote keypad replaced, be prepared to pay more than 3 times it's cost. (Outrageous). One and a half times (with labor) okay, maybe even twice as much, but more than 3 times was a shocker. Overall, I would definitely call them again for repairs.
Emily Green rated Overhead Garage Door5 stars
a month ago
The OGD guys went above and beyond. Joey installed our new garage door opener, and found that our motherboard had also been fried by a lightning strike. He personally placed a call to LiftMaster and had a new motherboard sent to us under warranty. Truly appreciate his willingness to go above and beyond on my behalf, not just tell me the problem, or charge me for something unnecessarily. 10/10 for service! On time, professional and friendly.
Frequently Asked Questions About Overhead Garage Door
Can OGD Overhead Garage Door technicians provide preventative maintenance tips during their service?
Yes, technicians from OGD Overhead Garage Door are often noted for their willingness to offer advice and explain preventative maintenance measures to help customers take better care of their garage doors.
Does OGD Overhead Garage Door offer same-day service?
Customers have reported that OGD can provide prompt, same-day service for urgent repairs and issues, subject to availability and scheduling.
If a service I receive from OGD Overhead Garage Door has a subsequent issue, will they follow up on it?
Based on customer feedback, OGD Overhead Garage Door adheres to a commendable follow-up policy, resolving subsequent issues under warranty from the original service without additional charges.
OGD Overhead Garage Door has been supplying commercial customers and residential homeowners with a variety of services for garage doors and overhead doors since 2011. Due to our great service and quality of work OGD has rapidly grown and welcomed many new customers and markets over the years. The technicians at OGD deliver superior attention to detail while maintaining clear communication throughout the duration of your project. As one of the top garage door repair and replacement companies, OGD is sure to provide reliable service for all of your door needs including springs, tracks, rollers, panels, motors, and many more.
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