Optichic Opticians Reviews

The overall sentiment towards Optichic and their associated services is highly positive, as reflected in recent customer reviews. Reviewers consistently note the professionalism, expertise, and friendliness of the staff, mentioning specific individuals such as Yorgo for exceptional service. Many customers describe quick turnaround times, clear communication about pricing, and high-quality products. While nearly all feedback is enthusiastic, there is a mention of a minor product issue, which was resolved promptly by the company, indicating a focus on customer care.

Frequent themes in the reviews include fast same-day or next-day service, even on short notice and during emergencies. Several customers highlight the convenience of the ordering process both in-store and online, as well as transparency with costs—there is no sense of pressure or upselling. Customers travel from nearby areas and abroad for service, and multiple reviewers mention being repeat clients, reflecting a loyal customer base.

Overall, Optichic has established a strong reputation in London and the surrounding region for reliable optical care and rapid service. Positive feedback centers on their ability to deliver quick results without compromising quality or affordability. Their willingness to address issues promptly and efficiently reinforces trust, leading many customers to highly recommend their services and return for future needs.

Optichic is an optician business that provides eye exams, prescription glasses, and lens services. They operate both in-store in London and with an online ordering platform, offering a wide selection of frames and lens options, including same-day and next-day service for prescription eyewear.

The company processes include in-person eye tests and frame selection, on-the-spot lens preparation, and order fulfillment either in-store or online. Staff manage fittings and adjustments, streamline order processing, communicate pricing clearly, and provide immediate customer support and aftercare, including prompt replacements or refunds when required.