AI-powered Google Reviews Widget - FREE
Free Google reviews widget for your website
Increase sales, trust and credibility with ai.
Mike, Adam and another 21,516 have joined the waitlist.
On The Move Moving Company logo

On The Move Moving Company Reviews

Rated 4.6 based on 160 Reviews

4050 Enterprise Way Suite 180, Flowery Branch, GA 30542, United States

Removal Companies Flowery Branch

Published on
July 7, 2025
Last updated
July 7, 2025

Reviews Summary

Overall, customer sentiment for On The Move's moving services is strongly positive, with reviewers highlighting reliability, professionalism, and effective communication throughout the moving process. Customers appreciate both the responsiveness of staff such as Lauren W., Kodi, and Tiffany, as well as the hands-on management from owners and foremen like Dustin and James. Minor criticisms are limited to issues like leftover trash or inadvertently forgotten items, but these did not overshadow the general satisfaction.

Common feedback includes praise for staff courtesy, attention to detail, and efficiency—especially in challenging moves such as those involving pianos or long-distance hauls. Customers often note that estimates were accurate, processes were smooth, and the crew handled belongings with care. Transparent pricing, flexibility with scheduling, and versatile estimate options (virtual and in-person) are frequently cited benefits. Moving experiences across Georgia cities, such as Cumming, Duluth, and within the Hiawassee region, are well represented.

In summary, On The Move is regarded as a dependable and conscientious moving company in Georgia, evidenced by repeat business and high levels of customer recommendation. Their consistent quality, ability to address unique moving challenges, and well-coordinated team operations contribute significantly to their strong local reputation for removals and relocations.
Read more

What Customers Are Saying About On The Move Moving Company?

highly recommend On The Move

just an all around great experience

great moving experience with On the Move

fantastic to work with

went above and beyond today

very accommodating and kind

very sweet and accommodating

nothing short of exceptional

very good experience moving our home

Great job MEN. Ur da best!

Trustguide extracts key phrases from reviews about On The Move Moving Company and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of On The Move Moving Company's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

On The Move Moving Company Ratings

5

As of Based on 160 revies as of Jul 07, 2025

On The Move Moving Company Score

100%

As of Based on 160 revies as of Jul 07, 2025

Got a busrning question about On The Move Moving Company?

Claim your profile. Tell the world about your key services, industry customers, or other valuable information.

Customer Reviews

As of Jul 07, 2025, 160 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of On The Move Moving Company's publicly available reviews View source

Isaac Wheaton rated On The Move Moving Company 4 stars
6 months ago
TLDL; While there were minor issues with cleanup, overall, we highly recommend On The Move for a stress-free move (in-state from Cumming to Duluth). To save costs, we pre-moved smaller items and disassembled furniture. The online quote process was simple, and Lauren W. was helpful and responsive. The moving crew, led by Joseph, was professional, efficient, and careful with our belongings, especially our piano. The final cost was slightly higher than the estimate, but we felt it was fair. Pros: - Joseph (crew chief), Jayson, and Karchie did a great job. They were friendly, enthusiastic, hard working, and communicated well. - They moved 2 heavy refrigerators at the “new house” when asked. - They appreciated that I had taken time to disassemble furniture beforehand and didn’t have any boxes they had to pack or load. Cons: Minor complaints: these can be corrected by their crews being more aware of surroundings at customers houses. - They left used and empty tape rolls, trash, and soda bottles in the rooms instead of cleaning them up. - After they had left for lunch, I did a walk-through at the “old house” and discovered one of them had forgotten to take their drill they used to assemble some furniture. They were glad when I gave it to them and seemed embarrassed that it had happened. Final thoughts: - OTM is a great company to have you help with your move. I felt the prices were fair and the workers they employed were great. - While we didn’t run into serious issues (furniture damaged, personnel problems etc.) I’m confident that OTM upper leadership would not hesitate to make sure the problem was corrected and resolved. - Another happy customer for OTM!
Stacey Bousquette rated On The Move Moving Company 5 stars
2 weeks ago
This is our first time using a moving company and it was excellent! Tiffany walked me through every aspect of what to expect from the team she sent, she gave a detailed and fair estimate within hours of my initial call. David and his crew (Miguel and Sticks) arrived on schedule and got to work. Very polite young men, detail oriented, they cared for my possessions like they were their own. These guys never slowed down! All items were placed exactly where I wanted them, all trash was cleaned up and a final walk through completed before they left. Friendly guys, easy to work with and just an all around great experience! I’m grateful Adam recommended On The Move and I’ll be calling them again if needed! Thank you!
Rhonda Law rated On The Move Moving Company 5 stars
2 weeks ago
Had a great moving experience with On the Move. Booking the move was fast and simple. On the moving day, James Knowles and his team arrived early. They worked fast and professionally, moving my items from storage to my new home. They took great care with moving all the furniture and made sure to be careful when placing everything in the house. They were a great crew and I highly recommend them. Definitely would use them again.

Frequently Asked Questions About On The Move Moving Company

Are On The Move’s pricing estimates accurate?

Most reviewers report that the final costs were close to or matched the initial estimates provided. Some noted slight differences due to additional services. The company offers both in-person and virtual estimates, helping customers understand likely expenses upfront.

How do On The Move crews handle challenging or fragile items?

Reviews state the crews are careful and experienced in handling delicate items, such as pianos and heavy furniture. They wrap and protect items thoroughly and listen to customer instructions on placement and care.

What options are available for scheduling and receiving quotes?

Customers can book moves quickly via phone or online, and have the option between virtual and in-person estimates. Flexible rescheduling policies and clear communication during the booking process are noted as key features.

About On The Move Moving Company

Removal Companies
On The Move is a moving company that provides local, in-state, and interstate relocation services for residential customers. Their core offering includes packing, loading, transporting, and unloading belongings for both long-distance and short-distance moves within Georgia and to neighboring states.

The company operates through a combination of online and phone bookings, offers both in-person and virtual estimates, and manages moves with organized teams led by experienced crew chiefs or foremen. Staff members handle scheduling, provide detailed estimates, and use protective materials to safeguard clients’ possessions during the moving process.
Expand

How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
Own this business? email us at hello@trustguide.ai.
7310475203000062855
Show your best reviews to your future customers
95% of your customers read online reviews. Make it easy for them.
Mike, Adam and another 21,516 have joined the waitlist.