The reputation of O2 Shop Manchester - Market Street appears to be mixed, with a divergence in customer experience as reported in recent reviews. While some customers have noted commendable service—pointing to instances of knowledgeable and helpful staff—others have had encounters that significantly detracted from their customer experience. Issues cited include poor after-sales service, unresponsiveness to phone inquiries, a perceived lack of competency, and instances of rude behavior from the staff. A particular point of contention is the store's handling of ID requirements and pick-up procedures for online orders and in-store services, which have led to frustration for several customers. The lack of clear communication and difficulty in resolving issues post-purchase have further marred the company's reputation amongst those affected.

O2 Shop Manchester-Market Street Reviews
Rated 3.9 based on 371 Reviews
Unit 5, 39 Market St, Manchester M1 1WR
Mobile Phone Shops | Manchester