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NÜ Car Rentals Fort Lauderdale Reviews

Rated 3.6 based on 1924 Reviews

Car Rental in Fort Lauderdale

2900 SE 6th Ave, Fort Lauderdale, FL 33316, United States

Published on
September 1, 2024
Last updated
September 11, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of NÜ Car Rentals Fort Lauderdale's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About NÜ Car Rentals Fort Lauderdale?

hard workers and respectful

process was swift !

straightforward and transparent about all charges

service was great helping out

easy pick up and drop off

pleasant ride

greeted us with such enthusiasm

provided seamless service

kind, funny and very professional

helpful. N so cool

company was horrible

Worst experience of my life

will get you to buy insurance

non sense loss of use must buy

be aware, be aware,be aware

Front desk worker was horrible

they suck. It’s a fraud

Absolutely horrendous experience

Trustguide extracts key phrases from reviews about NÜ Car Rentals Fort Lauderdale and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 11, 2025, 1924 customers have reviewed this business and rated it 3.6 Star out of 5. Trustguide conducted an in-depth analysis of NÜ Car Rentals Fort Lauderdale's publicly available reviews View source

Cari Phillips rated NÜ Car Rentals Fort Lauderdale 5 stars
a month ago
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José was helpful and didn’t charge us any hidden fees upon return. When we got the car we did have to buy insurance for replacing the vehicle but our personal insurance covered liability and collision. If you bring your proof of insurance you should avoid some of the fees. We booked it for $19 for 3 days and ended up paying $78, which is still way cheaper than everywhere I could find which is why I’m giving them 5 stars. All the employees were hard workers and respectful. I didn’t feel like we were getting scammed. We also paid $45 for 3 days of the toll pass which is reasonable.
aneia almeida rated NÜ Car Rentals Fort Lauderdale 5 stars
4 weeks ago
Nu rentals had an extremely quick process! The shuttle was on time, directions were clear and service was swift ! Would most definitely rent with them again. The person who helped me was Melanie and she was super nice and knowledgeable! She made this easy!
C.J. W rated NÜ Car Rentals Fort Lauderdale 5 stars
4 weeks ago
Shuttle picked us up from the airport. Check in was super easy and the young woman at the desk was straightforward and transparent about all charges. She answered all my questions and got me on the road in no time. The car was fine and return was also pretty easy. Honestly, pretty worth the price I would say. Extra charges included a required basic insurance as well as an optional Sun Pass for tolls- recommended if driving in and out of the city. As it was explained to me, the basic insurance (~$75) is required and adds additional coverage to what most credit card companies supply. Apparently credit cards offer collision protection but the NU basic insurance also covers for other liabilities NOT covered by card companies. The optional Sun Pass is good to get if you’re driving in/out of the city. It’s $45 for unlimited uses. To use the express lane on the 95 you basically need to have this otherwise it’s $25 for every time you pass a toll. Honestly not a bad deal.

Reviews Summary

The overall sentiment in customer reviews for NuCar Rentals is decidedly positive, with nearly every reviewer highlighting efficient service and friendly staff. Several customers mention staff members by name—such as José, Melanie, Marcel, and Julia—praising their helpfulness, professionalism, and clear communication about charges and required fees. Some reviews detail the mandatory insurance and optional toll pass costs, but do not perceive these as hidden or unreasonable, emphasizing a feeling of transparency and fairness. No significant negative experiences are reported, though the repeated explanations around insurance indicate that pricing complexity exists and should be clearly communicated.

Common feedback includes appreciation for the quick rental and return process, on-time shuttle service, and vehicle condition. Customers value the straightforward explanation of fees and available options, such as the Sun Pass toll system. Many note that the final prices are still competitive despite additional costs, leading to repeated recommendations and promises to use the service again. Efficient airport transport is a recurring strength pointed out in several reviews.

Based on these trends, NuCar Rentals is regarded as a well-run car rental company that offers efficient, budget-friendly rentals with reliable shuttle transport, especially at airport locations. The business has established a strong reputation for professionalism and cost transparency, both key trust factors for customers seeking rental cars. These reviews denote a company that is both consistent and customer-focused.
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Frequently Asked Questions About NÜ Car Rentals Fort Lauderdale

Is insurance necessary to rent a car from NuCar Rentals?

Yes, customers are required to purchase basic insurance if their own coverage does not meet requirements. The basic insurance provides additional liability coverage beyond most credit card policies. Bringing your proof of insurance can help avoid some extra fees.

Does NuCar Rentals offer a shuttle service from the airport?

Yes, reviewers frequently mention a convenient airport shuttle that picks up customers and returns them after their rental is finished. The shuttle is noted for being punctual and helping to streamline the pick-up and drop-off process.

Are there extra fees for tolls with NuCar Rentals?

Customers can opt for a Sun Pass toll system for a flat fee, which is recommended for those driving in and out of the city. This allows unlimited toll usage and is generally considered a cost-effective choice for multiple trips.

About NÜ Car Rentals Fort Lauderdale

Car Rental
NuCar Rentals is a car rental company providing short-term vehicle rentals to customers, with a focus on serving airport travelers. The company offers a variety of vehicles for rent, including options for upgrades, and operates shuttle services between airport terminals and its rental office locations.

NuCar Rentals manages its rental process through online booking and in-person check-ins at their offices. The company requires customers to purchase or show proof of insurance coverage and offers additional services such as toll passes. Staff members handle bookings, explain charges and insurance, and coordinate the fast pick-up and return of vehicles.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.