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Notting Hill Gate Opticians Reviews

Rated 4.9 based on 175 Reviews

18 Notting Hill Gate, London W11 3JE

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

Customer sentiment toward this London optician is overwhelmingly positive, with reviewers frequently noting staff professionalism, attentiveness, and kindness. Clients mention memorable experiences with specific team members, such as Irina and Roshni, highlighting their expertise and congeniality. Positive comments often reference smooth processes, thorough medical diagnostics, and above-average care. While occasional wait times are implied, they are overshadowed by repeated commendations for excellent customer interaction and issue resolution.

The most consistent themes are friendliness, expert eye examinations, and quick, effective repair services. Customers cite modern diagnostic equipment and clear result explanations as distinguishing features. Frequent mention is made of staff going out of their way to meet urgent needs, repairing glasses at short notice, and even providing complimentary fixes. The shop’s cozy atmosphere, competitive pricing, and central London location near Hyde Park also contribute to its strong reputation.

Overall, this optician in London is regarded as a reliable and skilled provider for glasses, eye health checks, and emergency optical needs. Local clientele and visitors alike attest to repeated positive experiences and staff consistency. The business’s reputation in London is built on professionalism, personal attention, and dependable service delivery.
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What Customers Are Saying About Notting Hill Gate Opticians?

good prices and quality frames

warm eyes, an extraordinarily good specialist

charming and so helpful

incredibly friendly and professional

very seamless and easy

super friendly,and my lenses

so kind of her and just saved my day

an absolute lifesaver!

Fixed my glasses frame in no time

she made my day 🥺🥺🥺

Trustguide extracts key phrases from reviews about Notting Hill Gate Opticians and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Notting Hill Gate Opticians's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Notting Hill Gate Opticians Ratings

5

As of Based on 175 revies as of Jun 15, 2025

Notting Hill Gate Opticians Score

100%

As of Based on 175 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 175 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Notting Hill Gate Opticians's publicly available reviews View source

Claudiu rated Notting Hill Gate Opticians 5 stars
6 months ago
There comes a time when you ask yourself a question. It's time to wear glasses, where can I buy them? I asked myself this question when I was in London. I searched and finally found a place in a splendid shopping area near Hyde Park. I waited until it was my turn so I had enough time to discover that this little eyeglass shop is a nice place with good prices and quality frames for all ages, but what sets it apart from other such places it is Irina, an employee of the company, the person who works inside. A man with genuine feelings, who exudes kindness all around, a warm man, patient with all buyers, a professional. I noticed how she behaved with the customers of the store and with the new ones and with the old ones, how patient and professional she is also on the phone with the customers. It seemed like they were all old friends to her. I think he is the kind of man who would do the same good work wherever he worked. In the short time I spent at the store, I didn't meet any other employees, but what I can say is: Well done Irina, congratulations for how you are, and congratulations to the employer for choosing such people in his business. I recommend this place.
Claudiu rated Notting Hill Gate Opticians 5 stars
6 months ago
They say that if you make your hobby a job you will never work! According to me, this is the most important thing in life. In the context, I visited this place for a medical check-up for the age of 50+ and I was amazed by the fact that this small glasses shop.... is not a simple glasses shop but a small clinic specialized in the diagnosis of eye diseases, in which the medical equipment looks like it's from a sci-fi movie. In this way, very precise vision diagnoses can be made as well as preventive checks (for which I also went). But this extraordinary place is illuminated first of all by the person who operates this modern apparatus, by ROSHNI - a pretty young woman with warm eyes, an extraordinarily good specialist, a calm, attentive and kind person. At the end of the control, when she "translates" the results, you realize that she has a rare quality, which only special people have, that of being able to be understood by all categories of people and of different ages. And she does all this with a joy and passion that you can see in her eyes. It can be seen that she really likes what she does. He identified my vision deficiencies that other specialists (from hospitals) did not identify until this age (of 50 years). And that matters a lot. Congratulations ROSHNI for what you are, congratulations to the team you have, IRINA respectively. I wholeheartedly recommend this clinic and if anyone wants to convince themselves to go to this place in person. I wish you good thoughts.
Fred G. rated Notting Hill Gate Opticians 5 stars
6 months ago
Excellent customer service. Came in today with my mother who was visiting from overseas and needed help fixing her glasses. The lady who runs the place was charming and so helpful. 10/10 :)

Frequently Asked Questions About Notting Hill Gate Opticians

Are the staff able to handle urgent eye care or glasses repairs?

Yes, reviews report that staff accommodate urgent needs, such as walk-in requests for contact lenses or immediate repairs to broken glasses, often completing fixes on the spot.

Do team members provide thorough explanations during eye exams?

Yes, reviewers highlight that staff offer clear, understandable result explanations after examinations, using advanced diagnostic equipment and taking time to answer all patient questions.

Can I expect competitive pricing and a variety of frames?

Yes, multiple reviews mention reasonable pricing and a good selection of frames for all ages, with customers expressing satisfaction with both product choice and value.

About Notting Hill Gate Opticians

Opticians
This optician provides eyewear products and eye health services, including eye exams, diagnosis of eye diseases, and prescription glasses and contact lenses. The company operates from a physical retail location in London, offering services to walk-in clients and those seeking both corrective lenses and clinical assessments.

The company’s operations integrate advanced medical equipment for thorough diagnostics, with staff handling consultations, tests, and eyewear repair or fitting on-site. The workflow covers greeting clients, conducting exams, assisting with selection, and handling urgent or minor repairs, emphasizing efficient, in-person service for a broad demographic.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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