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Nexus Flooring Reviews

Rated 4.8 based on 213 Reviews

21 Broadway Buildings, Boston Road, London W7 3TT

Flooring Contractors | London

Published on
January 9, 2024
Last updated
March 13, 2024

Reviews Summary

Nexus Flooring garners a highly positive reputation, evidenced by the collection of customer reviews citing satisfaction with their product quality, competitive pricing, and customer service. Recurring accolades in reviews highlight the durability and aesthetic appeal of the flooring, alongside commendations for the helpful and professional demeanor of the staff. Despite the overall positive feedback, some isolated instances of minor issues such as incorrect deliveries or slight product inconsistencies exist. Nonetheless, these appear to be exceptions rather than the norm, and the prompt resolution of any reported problems by the Nexus team is frequently emphasized.

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What Customers Are Saying About Nexus Flooring?

Trustguide uses AI to extract key phrases from reviews about Nexus Flooring and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Nexus Flooring's customers had a positive experience.

Positive
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Nexus Flooring Ratings

5

As of Based on 213 revies as of Jan 09, 2024

Nexus Flooring Score

As of Based on 213 revies as of Jan 09, 2024

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Customer Reviews

As of Mar 13, 2024, 213 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Nexus Flooring's publicly available reviews View source

Mari Case rated Nexus Flooring 5 stars
a month ago
Nexus Flooring is amazing! We love our new floor very much! Great products and very helpful people with quick response with good advice. As I trust them, I ordered more floor boards for second time. Thank you Nexus team! M Case
Julian Booth rated Nexus Flooring 5 stars
3 years ago
I recently ordered 65 square meters of engineered oak flooring, underlay and a number of accessories from Nexus. The order was delivered promptly and as per timescales although there was a small hiccup with the door threshold bars not being delivered at the same time however this was quickly resolved. With 26 boxes of boards (weighing just under a ton) there was not one piece that was damaged or unusable which given we put down over 800 pieces was amazing. My wife and I are extremely pleased with the quality of the product, how it looks and how easy it was to install. I would like to pass on my thanks to Sam, Ali and Raj who were very polite, professional and helpful throughout. I highly recommend Nexus flooring to anyone who wants a fantastic quality product at a very competitive price!
Amina Nazier rated Nexus Flooring 5 stars
3 years ago
A huge shout out and THANK YOU We love our new flooring very much! Nexus Flooring lives up to its reputation as number 1 flooring company. They had a great choice of high quality products at very competitive prices. The team especially Omais Waqar & Raj were very helpful, professional and guided us through the entire process and made it a very smooth experience. I would Highly recommend Nexus Flooring! Ms. Mazhary

Frequently Asked Questions About Nexus Flooring

Can I expect consistent quality and damage-free delivery from Nexus Flooring?

Based on customer reviews, Nexus Flooring is highly regarded for delivering consistent quality and a majority of customers receive their orders without any damage. Instances of damage or quality inconsistencies are rare and typically addressed efficiently by the company.

What should I do if I have extra flooring or face an issue with my order?

Nexus Flooring is noted for its accommodating customer service. Should you have extra flooring or encounter an issue, it is recommended to contact their support team, who have a reputation for working favorably with the customer to resolve any concerns promptly.

Does Nexus Flooring provide assistance in selecting the right flooring?

Yes, Nexus Flooring's staff is frequently praised for their professionalism and helpfulness. They provide guidance through the selection process and ensure that customers make informed decisions that align with their needs and preferences.

About Nexus Flooring

Flooring Contractors

Nexus Flooring offers the best quality solid oak Flooring and engineered oak flooring at the most affordable prices so that your desire of having the best wood flooring for your home or office is not merely a dream. Since prices are not of concern here, cheap wood flooring is made available to you.ENGINEERED OAK FLOORINGOak floor is available in many different shades and is quite a versatile type of wood. There are many options in this type of flooring which will make your room look bigger and brighter.SOLID WOOD FLOORINGSolid oak flooring is any product which is produced and curated from timber; it’s a 100% natural wood product.PARQUET-FLOORINGHerringbone floors may have been the first parquet pattern developed in Europe.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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