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Must Have Ideas Reviews

Rated 4.8 based on 16254 Reviews

Online Stores in Snodland

The Ideas Factory, Arc Logistics Park, Holborough Rd, Snodland ME6 5SZ

Published on
July 28, 2025
Last updated
July 28, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Must Have Ideas's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Must Have Ideas?

brightens up our area

very pleased with items ordered

everyone of them has been fantastic!!

very impressed with this product

absolutely fabulous

absolutely amazing

Delivery by Amazon on time

customer service is excellent

delighted with them!

endless innovative ideas

Trustguide extracts key phrases from reviews about Must Have Ideas and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 28, 2025, 16254 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Must Have Ideas's publicly available reviews View source

Joanne Israel rated Must Have Ideas 5 stars
a week ago
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Fantastic lights for outdoors, brightens up our area in the evening. Had plenty of rain so they are also waterproof. These lights tilt and turn so you can get the ambience you require. These light can also be put into the ground or put onto a wall or fence. There are 12 in total, so we will be using 4 of them to light outside our caravan in the evening to show us the way home at night. Delivery was very quick, unfortunately the box was damaged, but lights were all bubble wrapped and safe.
Richard Clack rated Must Have Ideas 4 stars
a month ago
Very pleased with items ordered, however, outer packaging was poor. Both ends of cardboard box was open with sealing tape 'cut'. Box was too large for the content and owing to it being of low grade cardboard it was easily crushed. Photos attached showing box as received. Luckily no missing or damaged items. 4 stars given for items...zero stars for packaging.
Lynsey Radwell rated Must Have Ideas 5 stars
a month ago
Ive bought lots of products from Must have Ideas & everyone of them has been fantastic!! I only use laundry sheets from them now, they last ages & my washing smells great. The storage bags are amazing, super strong and very stylish. Collapsible laundry basket, such a space saver. The scrubber and accessories makes cleaning so much quicker and easier. I could go on and on, suffice to say I highly recommend this company.

Reviews Summary

Customer reviews for Must Have Ideas reveal a predominantly positive sentiment, with many customers emphasizing product quality, innovative homeware solutions, and excellent customer service. Reviewers consistently note the reliability of products, fast delivery, and helpful staff. Some minor criticism is directed at poor packaging quality, but no incidents of actual product damage were reported. The service as described highlights a range of useful home products paired with responsive assistance.

Key recurring themes include satisfaction with product performance—such as storage solutions, cleaning accessories, and specialty lighting—plus quick delivery times and a simple ordering process. Many reviewers state repeat purchases and provide examples of positive interactions with staff when needing support or replacement items. Although packaging was sometimes cited as inadequate, products arrived safely in all reported cases.

Overall, Must Have Ideas has built a strong reputation in the homewares sector for its practical products and proactive customer service. Reviewers from various regions report consistent experiences of prompt help, efficient resolution of issues, and a trustworthy online shopping process. The company is viewed as a reliable UK-based choice for home essentials and organization aids.
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Frequently Asked Questions About Must Have Ideas

How long does delivery from Must Have Ideas usually take?

Delivery is frequently described as quick, typically taking a few days, with some orders arriving even on weekends. Speed of delivery is consistently noted, though packaging quality may vary.

What should I do if I receive damaged or poor packaging?

If your order arrives with poor or damaged packaging, check that all items are intact. Reviews indicate that while packaging can be subpar, products generally remain undamaged. Contact customer service with concerns or missing items for resolution.

Is customer service helpful if I have a question or need a replacement?

Yes, customer service is frequently described as responsive and helpful, assisting by phone or online, and often providing product replacements or solutions with minimal hassle, even beyond the warranty period.

About Must Have Ideas

Online Stores
Must Have Ideas is an online retailer specializing in homewares and home organization products. Their product range includes storage solutions, cleaning accessories, laundry aids, and innovative household essentials. Customers place orders primarily through their digital platform, with products delivered directly to their chosen address.

The company operates a streamlined order and delivery process, utilizing both their own logistics and third-party carriers like Amazon for select items. Must Have Ideas also provides responsive customer support through digital communication and phone, often resolving product or delivery issues directly and offering replacements or spare parts as necessary.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.