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Mov8 Real Estate Reviews

Rated 4.3 based on 288 Reviews

6 Redheughs Rigg, Edinburgh EH12 9DQ

Estate Agents | Edinburgh

Published on
April 13, 2024
Last updated
April 13, 2024

Reviews Summary

Analysis of the latest customer reviews suggests that MOV8 Real Estate, Estate Agents and Solicitors generally maintains a positive reputation among its clientele. Customers frequently commend the professional, efficient, and friendly service they receive. The team is highlighted for their responsiveness, with staff responding swiftly to queries and providing reassurance throughout both the buying and selling process. Emphasis is also placed on the ease of communication and the seamless delegation between team members, contributing to a smooth overall experience. Strong coordination during concurrent sale and purchase processes are singled out, indicating MOV8’s capability in managing complex transactions. However, there are occurrences of service inconsistency, particularly with the online dashboard accuracy and isolated cases of inadequate case management, which resulted in frustration and delays. These instances, while not pervasive, do suggest areas where MOV8 could enhance their process to ensure unwavering high standards of service.
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What Customers Are Saying About Mov8 Real Estate?

Trustguide uses AI to extract key phrases from reviews about Mov8 Real Estate and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mov8 Real Estate's customers had a positive experience.

Positive
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Mov8 Real Estate Ratings

5

As of Based on 288 revies as of Apr 13, 2024

Mov8 Real Estate Score

As of Based on 288 revies as of Apr 13, 2024

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Customer Reviews

As of Apr 13, 2024, 288 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Mov8 Real Estate's publicly available reviews View source

April MacDonald rated Mov8 Real Estate 5 stars
5 days ago
Maxine was really helpful when we were starting to look into buying a house, and made offers swiftly and was patient. Our solicitor Kim was great, responded very fast to queries, sometimes within minutes. I didn't think we would buy the house in the time quoted (as naively I thought it seemed too quick), but we did thanks to Mov8. My only criticism is the online dashboard didn't seem to always reflect what was happening, even now it's marked as ~60% complete but we have completed buying the house. However, friendly, knowledgeable and responsive staff throughout the entire process. We would use Mov8 again in future.
Todd Weller rated Mov8 Real Estate 5 stars
2 months ago
From start to finish, the Mov8 team handled the sale of our property and the purchase of our new property. The process was easy to understand, communication was quick and reliable, and everything was completed on the day expected. I had previously used a different estate agent and solicitor for a previous move and the experience was very poor and created a lot of additional stress for me. Any concerns I had going into the selling/ buying process again quickly dissipated. Thanks for a wonderful experience and helping us get into such a great property.
Michael Jemiseye rated Mov8 Real Estate 5 stars
2 months ago
We personally received outstanding service from Mov8 from search of property, several offer being declined, calling and sending an email at very odd hour to put an offer through and there was no complaints. Finally we got our dream home, Mov8 ensure all I were dot and all T crossed. Thank you guys.

Frequently Asked Questions About Mov8 Real Estate

How does MOV8 support first-time buyers through the purchase process?

MOV8 provides a supportive and informative service for first-time buyers, ensuring they are well-informed at every step. The team is tailored to be responsive to all questions, aiming to make the experience as smooth as possible.

What happens if there is a disruption in the service, such as a case manager leaving?

In the event of a service disruption, MOV8 Real Estate aims to quickly reassign cases to a new manager and ensure minimal delays. They have procedures to pick up where the previous manager left off and continue the process efficiently.

Is the MOV8 online dashboard reliable for tracking the progress of buying or selling a property?

While many customers find the online dashboard helpful, there have been instances where it has not reflected real-time progress accurately. MOV8 may be working on improving this tool, but clients should confirm details with their solicitor for the most current status.

About Mov8 Real Estate

Estate Agents
MOV8 Real Estate is a law firm delivering exceptional estate agency and legal services for residential property buyers and property sellers as well as new build property purchasers across the whole of Scotland.
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How is this report generated

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Mike, Adam and another 21,516 have joined the waitlist.