What Customers Are Saying About Moore Heating & Air?
experience was outstanding from start to finish
affordable his services were
would highly recommend his services
Always fast and reliable
hassle-free
communication that goes with it
treat you like family
only company I call
some of the best in the business
professional and the prices were reasonable
Trustguide extracts key phrases from reviews about Moore Heating & Air and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 100% of Moore Heating & Air's customers had a positive experience.
Positive
100%
Neutral
0%
Negative
0%
Moore Heating & Air Ratings
5
As of Based on 55 revies as of Jul 04, 2025
Moore Heating & Air Score
100%
As of Based on 55 revies as of Jul 04, 2025
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Customer Reviews
As of Jul 04, 2025, 55 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Moore Heating & Air's publicly available reviews View source
stranded family rated Moore Heating & Air5 stars
2 months ago
I recently had the pleasure of working with Chris when my home A/C unit needed repair, and I can confidently say the experience was outstanding from start to finish. Chris was not only prompt and professional, but also extremely knowledgeable about what he was doing. He quickly diagnosed the issue, clearly explained the problem in terms I could understand, and got everything back up and running in no time.
What really stood out was how affordable his services were, especially considering the quality of the work. It’s rare to find someone who combines skill, honesty, and fair pricing the way Chris does. He was respectful of our home, double-checked everything before leaving, and made sure we were completely satisfied before he wrapped up.
If you’re looking for someone reliable, experienced, and trustworthy to handle your HVAC needs, I highly recommend Chris Moore. Exceptional service like this deserves to be recognized!
Mike Gibson rated Moore Heating & Air5 stars
2 months ago
This service is always very polite and accurate. they are always suggestive of remedies to problems but never pressure you into getting something not needed. Our recent visit is that every year out upstairs air conditioning unit when we turn it on for the first time it does not cool. Past problems water circulation to the unit. Would highly recommend his services.
Kyle DeWeese rated Moore Heating & Air5 stars
2 months ago
Always fast and reliable, we won't call anyone else.
Reviews Summary
The overall sentiment for Moore Heating & Air’s HVAC service is distinctly positive among reviewers. Customers repeatedly highlight the professionalism, promptness, and technical skill of staff members such as Chris and Mark, reflecting well on both the team and the company. Though pricing is brought up, it is mentioned in an appreciative context—seen as fair or affordable. There are no notable complaints or criticisms represented in these reviews.
Frequent themes include exceptional responsiveness, thorough communication, and a commitment to reliability—many customers state they are repeat users or would “call no one else.” Installations and repairs are described as smooth, hassle-free, and completed as promised. Reviewers mention the staff treats their homes with respect and clearly communicate necessary next steps without applying sales pressure. The company’s steady approach to troubleshooting recurring issues, like air conditioning units, is also noted favorably.
In summary, Moore Heating & Air is regarded as a dependable HVAC contractor consistently providing professional and reasonably priced services. The company earns trust by resolving issues promptly, delivering reliable service over multiple interactions, and maintaining clear communication with its clients. This reputation appears well-established in their region, making the company a respected choice for heating and air services.
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Frequently Asked Questions About Moore Heating & Air
How responsive is Moore Heating & Air when contacted for repairs or service?
Moore Heating & Air is frequently described as quick to respond to service calls and proactive in keeping customers updated about arrival times, ensuring minimal delays for urgent HVAC issues.
Do Moore Heating & Air technicians explain the work required before starting?
Yes, technicians are noted for clearly explaining problems in understandable terms and outlining the repair process without applying unnecessary pressure to purchase additional services.
Are prices at Moore Heating & Air considered reasonable?
Multiple reviewers specifically mention that pricing is fair or affordable, especially relative to the high standard of skills and service provided.
Moore Heating & Air specializes in providing heating, ventilation, and air conditioning (HVAC) services, including repairs, installations, and maintenance. The company serves residential and light commercial clients who need assistance with air conditioners, heat pumps, and related equipment, offering services primarily through in-person site visits at customer locations.
The company operates with a scheduled-appointment and service-call model, dispatching technicians to diagnose and handle HVAC issues on-site. Key operational processes include clear communication regarding job timing, explanation of required work, and direct follow-up to confirm job completion. The company is staffed by named technicians and emphasizes promptness and detailed work checks.
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How is this report generated
Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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