Mindful Chef Reviews

I loved the idea of Mindful Chef, as I wanted to prioritise meals with more veggies and less reliance on dairy for flavour. We've had some delicious meals and enjoyed new cuisines. However, after 8 months using Mindful Chef weekly I've stopped our subscription. - A lot of the recipes are spicy, which limits one's choice. Customer Service suggested just not using the spice. So eating e.g. plain rice/meat, despite paying for a premium subscription. - Even when you rate recipes on their website, this doesn't seem to alter the automatic meals they select for you. I've tailored anything I can but unless I manually choose recipes, we get really poor selection. - The spice ratings are very inconsistent (see example below). We've had recipes marked low heat, which were horribly spicy and such marked medium heat, where you couldn't taste any spice even from the packet. - The price is really significant compared to competitors. Quality of ingredients can vary, especially the steaks. Packaging can be wasteful and deliveries unreliable (see example below). - This company is no longer family owned, but disappointingly was bought by Nestle... Examples: 1. We had a missed delivery which meant no dinner that evening, had to order. The box arrived on the next day with DPD and everything in the cold box was spoiled and veggies had wilted a bit. We had to go out and buy ingredients or wait yet another day for a new box. No one suggested bigger refund, apart from the cold box. I'm out of pocket on dinner, wasted time buying ingredients (what was the point of this service again?) and had to figure a different way to cook all 5 meals (we wanted to cook only during the week, other plans for weekend). Mindful Chef didn't even know my delivery was late until contacted. 2. Fast forward during the same week, I'm cooking a recipe and it's NOT marked to be spicy (no peppers next to title). It turned out very spicy, so had to be binned (health reasons) and new dinner ordered. I'm exhausted by having to deal with very basic issues that other competitors simply don't have. Hope this helps someone make an informed choice about recipe boxes. P.s. - Customer services response wasn’t satisfactory, so I’ve taken away a star. Basically, not worth it really.