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Michael's Moving & Storage Reviews

Rated 4.9 based on 927 Reviews

76 Ashford St, Boston, MA 02134, United States

Removal Companies Boston

Published on
July 2, 2025
Last updated
July 2, 2025

What Customers Are Saying About Michael's Moving & Storage?

great amount of care and caution

absolutely fantastic

quick and efficient

went above and beyond

exceptionally professional and helpful

efficient, organized and very friendly

polite, respectful, fast and efficient

efficient and professional

couldn't be happier

genuine care

Trustguide extracts key phrases from reviews about Michael's Moving & Storage and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Michael's Moving & Storage's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Michael's Moving & Storage Ratings

5

As of Based on 927 revies as of Jul 02, 2025

Michael's Moving & Storage Score

90%

As of Based on 927 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 927 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Michael's Moving & Storage's publicly available reviews View source

Kathryn CaronPerez rated Michael's Moving & Storage 1 stars
4 months ago
Michael’s moving company was subcontracted to handle our move from NH to TX in May 2024 and our items were expected to arrive in June 2024. We were finally notified our items were damaged through a fire in the end of July 2024. We went through the insurance company and were offered $900 for our items worth over $20K. We have been waiting to hear back and hoping to get our move simply refunded (less than $5K). It is now February 2025 and we are still waiting to hear back. Only hire this company if you want to pay for your items to be damaged, burnt, or completely unusable.
Sneha Kanaujia rated Michael's Moving & Storage 5 stars
2 weeks ago
Michael's Moving & Storage sent us 3 people to complete a move from a studio basement space to a house an hour away. They were outstanding in their efforts to finish packing us up and carefully handling all our belongings. They even transported a 6ft long fish tank and metal fish tank stand that had to go up and down a small set of stairs and they did so with a great amount of care and caution. It was very easy to add an inventory of all the items we anticipated in our move and we were well within the quoted amount which was easy to get an estimate on and to communicate with the team over phone or messages online. We had a wonderful experience and would absolutely recommend them and consider them for future moves. Thank you so much!!
Matt rated Michael's Moving & Storage 5 stars
2 weeks ago
Felix and his team were absolutely fantastic! Total professionals, exceeded my expectations from start to finish, despite the move taking place on a scorchingly hot day! Somehow put my whole house neatly into a 10x20 storage locker.

Reviews Summary

Based on the reviews, the overall sentiment toward Michael’s Moving & Storage is predominantly positive, with one notable negative experience involving property damage and insurance disputes. Reviewers frequently point to effective communication, careful handling of belongings, and a high level of professionalism among teams and individuals such as Felix, David, and Hilberth. Most customers were pleased with scheduling flexibility, transparent pricing, and punctuality, although the isolated negative review highlights issues with subcontracting and claims resolution for long-distance moves.

The most common themes revolve around staff members going above and beyond, responsiveness to last-minute requests, and the company’s efficiency even under challenging conditions such as heat waves or difficult locations. Many reviewers specifically mention the careful handling and packing of valuable or delicate items, flexibility with changes, and stress reduction throughout the moving and storage process. Positive name recognition for team members reinforces accountability.

Overall, Michael’s Moving & Storage is regarded as a reliable and customer-oriented moving company, particularly for local and regional moves. Clients in the United States consistently note smooth moves and helpful staff, supporting the company’s reputation for professionalism and trustworthiness in the area.
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Frequently Asked Questions About Michael's Moving & Storage

How does Michael’s Moving & Storage handle last-minute or urgent moving requests?

The company is noted for accommodating urgent and last-minute moving requests. Multiple reviews mention flexible scheduling and quick response, even on short notice or during holiday weekends, with staff working to adjust and confirm bookings efficiently.

Will Michael’s Moving & Storage carefully handle delicate or valuable items?

Yes, many reviews mention the team’s attention to detail and care with items ranging from kitchenware to artwork and large fish tanks. Customers report careful packing, safe transport, and extra effort to protect belongings.

Are moves performed by in-house teams or subcontractors?

Most reviews indicate moves are completed by Michael’s Moving & Storage’s own teams. However, at least one review described a long-distance move managed by a subcontracted provider, which led to issues in that case.

About Michael's Moving & Storage

Removal Companies
Michael’s Moving & Storage provides moving and storage services for residential and commercial clients. The company operates within the logistics and removals industry, handling local and long-distance moves. Services include packing, careful transport, and temporary storage of household or office belongings using their own equipment and personnel.

The company schedules moves based on customer needs, including last-minute and flexible arrangements. Teams generally consist of several movers assigned per job, performing tasks such as packing, disassembly, transportation, and reassembly as required. Communication is managed via phone and online, and pricing is pre-estimated through itemized inventories.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.