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Good Stuff Moving - Saint Paul Reviews

Rated 4.8 based on 1197 Reviews

245 Roselawn Ave E #21, Maplewood, MN 55117, United States

Removal Companies Maplewood

Published on
July 2, 2025
Last updated
July 2, 2025

Reviews Summary

Overall, customer sentiment toward Good Stuff Moving is highly positive, with the majority of reviewers noting professionalism, efficiency, and friendliness from the moving crews. Several customers mention punctual service and smooth moving processes, including handling complex logistics and ensuring belongings are protected. However, a significant negative experience is also present, where one customer reports severe damage to furniture and unsatisfactory resolution from the claims department, highlighting concerns around accountability and insurance policies.

The most consistent themes among reviews are the crew's politeness, willingness to accommodate customer requests, and care for property, even in challenging conditions such as inclement weather or tight schedules. Repeat business and word-of-mouth referrals suggest strong trust in Good Stuff Moving. A few reviews note minor issues, such as missing furniture parts or small nicks, but these are usually offset by positive remarks about friendliness and value. The company is appreciated for efficiency, clear pricing, and flexibility with customer needs.

Based on reviewer feedback, Good Stuff Moving is regarded as a dependable option for moving services in the Twin Cities. The majority of customers express satisfaction and willingness to recommend or rehire the company. While isolated incidents do raise concerns about damage claims, the overall pattern points to a strong reputation for professionalism and reliability in the region.
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What Customers Are Saying About Good Stuff Moving - Saint Paul?

fantastic job

never disappoint

did awesome

very friendly and nice

never disappoint

took great care

friendly and made us feel great

very careful

very polite and friendly

outstanding job

Trustguide extracts key phrases from reviews about Good Stuff Moving - Saint Paul and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of Good Stuff Moving - Saint Paul's customers had a positive experience.

Positive
80%
Neutral
10%
Negative
10%

Good Stuff Moving - Saint Paul Ratings

5

As of Based on 1197 revies as of Jul 02, 2025

Good Stuff Moving - Saint Paul Score

80%

As of Based on 1197 revies as of Jul 02, 2025

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Customer Reviews

As of Jul 02, 2025, 1197 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Good Stuff Moving - Saint Paul's publicly available reviews View source

Ryan Merkt rated Good Stuff Moving - Saint Paul 1 stars
a week ago
The GOOD: The moving crew were on-time, courteous, detailed, and got right to work. the move out process was smooth and efficient, as was the move in process at my next building. the crew leader did all he could to ensure a smooth experience. The BAD: the final piece of furniture, a dining room table, was brought in and when unwrapped the leg on the table was visibly damage. wood splintered and the leg was completely detached from the table. the leg was clear bashed into something with clear force for it to have completely broken away from the table. the mover who brought the table in denied knowing what happened; however, the table had to have broken in between the truck, elevator and being brought into my apartment. the crew leader immediately dismissed the crew and got to work on contacting the company to help place a claim. The UGLY: I have moved over 20 times in the past 25 years and am well-versed in things that can happen during a move - broken glasses, nicked and scratched furniture, etc. I have never had a piece of furniture be so BADLY DAMAGED during a move, especially a move that was 6 blocks. My frustrations with Good Stuff Moving really boiled over when speaking with their claims department. I did not opt for the extra insurance, so they were only willing to reimburse be for $0.60/lb for my table or $138. Additionally, I felt the claims agent was very dismissive of the gross negligence by the team member and was unwilling to have anyone comeback out and remove the table, as it cannot be repaired and is garbage. I never got a sense from this company that they were interested in "making this right" or going above and beyond at any level. I paid good money for the move and am out now an additional $3k for the table + costs to have it now removed + replaced with a new table. Think twice before hiring this company or at the least MAKE SURE YOU OPT IN for the extra insurance. read the fine print - my very expensive mistake!
Patrick Albright rated Good Stuff Moving - Saint Paul 5 stars
a week ago
The guys did a fantastic job. They were punctual and efficient. They came in under the quoted time by a full hour! Very friendly and easy to work with. They ensured that every part of the pod was effectively used. 10/10 would recommend them to anyone who is moving in the Twin Cities! Thanks for all the help!
Judith Hansen rated Good Stuff Moving - Saint Paul 5 stars
a week ago
The guys were hard workers and very polite. They treated me like a queen and rearranged the furniture several times. They also checked several times, on the move out and on the move in, to make sure everything was exactly the way I wanted. In the end the bill was low considering all the services they rendered. This is the second time I have moved with Good Stuff and they never disappoint. I also referred them to a friend who was just as pleased as I was. Thank you, Good Stuff, for making moving easy and pleasant. You guys are the best

Frequently Asked Questions About Good Stuff Moving - Saint Paul

How careful is Good Stuff Moving with valuable or fragile items?

Reviewers frequently note that the crew is careful with belongings, including antiques and valuable furniture. However, there is at least one report of significant furniture damage, so customers may want to consider extra insurance for high-value items.

What is Good Stuff Moving’s approach to timing and scheduling?

Most reviewers mention punctuality and efficient processes. Many customers report that moves were completed promptly, sometimes even ahead of the quoted schedule, and appreciated flexibility in scheduling and adherence to agreed times.

Does Good Stuff Moving offer support for damage claims?

While the company accepts claims for damaged items, reviewers recommend reading the insurance terms carefully. Without additional coverage, reimbursement may be limited, and issue resolution may not always meet customer expectations.

About Good Stuff Moving - Saint Paul

Removal Companies
Good Stuff Moving is a company specializing in residential and commercial moving services. Operating within the moving and removals industry, the company offers in-person assistance for packing, transporting, and unloading household goods and office property in local and regional markets.

Good Stuff Moving handles the entire moving process, including scheduling, loading, transferring, and set-up at the destination. The company employs teams of movers who coordinate with customers, address logistical needs, manage fragile items, and provide service in accordance with customer instructions. Pricing and workflow are transparent and predefined.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.