Common feedback includes compliments on moving teams' professionalism, speed, and respectfulness, especially during large or complex moves. Repeat customers and referrals suggest some trust in the company's ability to handle routine relocations efficiently. At the same time, negative themes center on issues with damage during moves, dissatisfaction with billing practices, and problems arising from inadequate preparation for specific locations such as the Blue Ridge Mountains.
Based on reviewer feedback, Charlie's Angels Movers has developed a reputation for reliable service and professional staff in most routine moves, but concerns about equipment preparedness and post-move customer support remain. In their primary service areas, the company is regarded as dependable by many but receives justified criticism from others, reflecting opportunities for improvement.