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Marsh & Parsons Holland Park Estate Agents Reviews

Rated 4.8 based on 255 Reviews

57 Norland Square, London W11 4QJ

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

What Customers Are Saying About Marsh & Parsons Holland Park Estate Agents?

exceptional experience working with Fred

nothing but helpful and understanding

absolute pleasure from start to finish

a fantastic help throughout the entire process

very profesionál, always on time

a superb state agent

absolutely amazing in helping us

a great experience from start to finish

incredibly helpful, responsive, and friendly

professional, efficient, and supportive

Trustguide extracts key phrases from reviews about Marsh & Parsons Holland Park Estate Agents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Marsh & Parsons Holland Park Estate Agents's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Marsh & Parsons Holland Park Estate Agents Ratings

5

As of Based on 255 revies as of Jun 15, 2025

Marsh & Parsons Holland Park Estate Agents Score

100%

As of Based on 255 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 255 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Marsh & Parsons Holland Park Estate Agents's publicly available reviews View source

Dominic Mowbray rated Marsh & Parsons Holland Park Estate Agents 5 stars
a week ago
I had an exceptional experience working with Fred. From our very first conversation, he demonstrated a deep understanding of the local market, strong communication skills, and a genuine interest in helping me find a rental property. Marsh & Parsons were always available to answer questions and managed the process with professionalism from start to finish. What truly set them apart was their attention to detail and dedication to finding me a suitable property. Whether it was arranging viewings at short notice or helping navigate the paperwork, they made the entire process feel smooth and stress-free. I always felt confident knowing I was in capable hands. Thanks to Fred, I found the perfect home and couldn’t be happier with the outcome. I would highly recommend Marsh & Parsons to anyone looking to buy, sell, or rent. A truly outstanding estate agent!
Zara Hyslop rated Marsh & Parsons Holland Park Estate Agents 5 stars
2 weeks ago
Cannot recommend Nicole enough! Through our process securing our flat she has been nothing but helpful and understanding- never complaining about answering our 1000 questions and constantly on hand to help and answer any queries. Not only was she super helpful with negotiating our price and really understanding what we wanted from a property she has made us feel supported and at ease throughout the entire process. Cannot thank you enough Nicole!!!
Mia Rotim rated Marsh & Parsons Holland Park Estate Agents 5 stars
2 weeks ago
Working with Nicole was an absolute pleasure from start to finish. She’s incredibly knowledgeable, professional, and genuinely cares about finding the right fit for her clients. Nicole made what could have been a stressful process feel smooth, organized, and even enjoyable. I always felt supported and informed every step of the way. Highly recommend Nicole to anyone looking for a trustworthy and dedicated real estate agent!

Reviews Summary

The overall sentiment from customers regarding Marsh & Parsons’ estate agency service is overwhelmingly positive, with reviewers consistently praising the professionalism, responsiveness, and dedication of particular staff members such as Nicole, Fred, Layna, and Howard. Comments highlight strong communication, a personalized approach to client needs, and reliability throughout the property search and letting process. While most feedback centers on highly positive experiences, one reviewer noted not securing a property but still felt the process was handled professionally and with care.

Key recurring themes include attentiveness to client requirements, proactive updates regarding properties, and a supportive attitude throughout the process. Customers frequently mention that team members made the experience smooth and stress-free, provided expert market knowledge, and demonstrated patience when addressing a wide range of queries. The importance of staff going the extra mile and providing trustworthy guidance stands out across reviews.

Based on this reviewer feedback, Marsh & Parsons is regarded as a highly reputable estate agent in London, offering reliable rental and purchase assistance with a team known for approachable professionalism. Repeat recommendations and expressions of gratitude further reinforce their strong reputation within the London market.
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Frequently Asked Questions About Marsh & Parsons Holland Park Estate Agents

How does Marsh & Parsons support clients during the rental process?

Marsh & Parsons assigns dedicated agents who provide guidance, arrange viewings, answer questions, handle negotiations, and assist with paperwork. Staff remain available and keep clients informed throughout the process to ensure a smooth experience.

Are the Marsh & Parsons team responsive to inquiries and new property requests?

Yes, reviewers report that staff respond quickly to inquiries and alert clients when matching properties become available, demonstrating attentive and proactive service in the London market.

Can Marsh & Parsons assist clients new to the UK market?

Yes, one review indicates the agency supports newcomers by explaining procedures and offering guidance specific to those not familiar with the UK property market.

About Marsh & Parsons Holland Park Estate Agents

Estate Agents
Marsh & Parsons is a real estate agency that assists clients in renting, buying, and selling residential properties. The company operates within the estate agent industry and primarily provides in-person services through its team of property professionals in London.

Marsh & Parsons manages the property search, viewing arrangements, negotiations, and paperwork for its clients. The process typically involves direct communication with dedicated agents who provide market insights and facilitate each step required to secure a new rental or property purchase.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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