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Marlene's Flowers Ltd logo

Marlene'S Flowers Reviews

Rated 4.8 based on 171 Reviews

Florists in Glasgow

1006 Tollcross Rd, Glasgow G32 8UW

Published on
July 15, 2024
Last updated
July 10, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Marlene'S Flowers's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About Marlene'S Flowers?

Trustguide extracts key phrases from reviews about Marlene'S Flowers and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Jul 10, 2025, 171 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Marlene'S Flowers's publicly available reviews View source

Cameron-lewis Paterson rated Marlene'S Flowers 5 stars
a month ago
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What can I say, if your needing a florist you'll struggle to find one as good as these guys. I come every year to get peony roses for my partner as it is her favourite flower and so happens to be in season once a year. This year I called up and rachel informed me of the price which was much higher than last year (much like everything else) however she advised me to wait and call her back in a few weeks. I took her advice called back and the price had fallen to a more reasonable price per stem. When collection came she was not happy with the quality of the product that she had been given from her supplier, she insisted that I take the original ones FREE of charge and as a sorry even provided me with something extra to take to my partner. Furthermore, she told me that I should come back in a few hours to collect new ones as she had sent someone specially to the market. I have provided some pictures of the different flowers. Rachel's knowledge, customer service and professionalism is second to none. I couldn't recommend the team at Marlene's flowers enough. I'll see you next year. Cam
Barry Stevenson rated Marlene'S Flowers 5 stars
3 weeks ago
I have been using Marlene’s flowers for the past 2 years to order my sisters flowers and I can honestly say that the quality of the flowers matched with fantastic customer service from such a lovely family business is just amazing. I simply cannot thank you all enough. 5 STARS 🍸
Liz Rainey rated Marlene'S Flowers 5 stars
3 weeks ago
We ordered some Christmas flowers for our Scottish mom from the US and we are beyond pleased! The flowers were gorgeous, wonderfully priced and delivered within hours. The gentleman I spoke to on the phone was extremely helpful and so kind. Thank you so much! We will definitely be using them again!

Reviews Summary

Marlene's Flowers Ltd. enjoys a strong reputation backed by enthusiastic reviews that reflect a high level of customer satisfaction with both their products and service. Customers consistently praise the florist for delivering high-quality flowers and providing exceptional service in various situations, including annual events, funerals, and last-minute orders. The staff's willingness to go above and simply satisfy a sale, particularly in the account where Rachel advised a customer on the best time to purchase for better pricing, demonstrates a commitment to customer interests. Professionalism and helpfulness are recurring themes, with staff members often mentioned by name, suggesting a personal touch that resonates with customers. This personalized service, coupled with the ability to deliver within a short time frame, has cultivated a loyal customer base that values the florist's reliability, responsiveness, and compassion in handling sensitive occasions like funerals.
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Frequently Asked Questions About Marlene'S Flowers

Can Marlene's Flowers Ltd accommodate last-minute flower delivery orders?

Yes, the florist is known for its ability to accommodate last-minute requests, delivering high-quality arrangements within a few hours, as highlighted by customer reviews.

Does Marlene's Flowers Ltd provide services for sensitive occasions such as funerals?

Absolutely, they have been commended for their compassionate and helpful service during sensitive times, with customers indicating that they've had positive experiences when choosing flowers for funerals.

Are prices at Marlene's Flowers Ltd competitive and stable year-round?

Prices may vary due to seasonal availability and market fluctuations; however, the staff has been cited as being upfront about pricing and offering advice on the best times for purchase to ensure customer satisfaction.

About Marlene'S Flowers

Florists
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.