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Majestic Conference & Banqueting Centre Reviews

Rated 4 based on 642 Reviews

208-216 Witton Ln, Birmingham B6 6QE

Wedding Venue | Birmingham

Published on
March 31, 2024
Last updated
March 31, 2024

Reviews Summary

The Majestic Conference & Banqueting Centre exhibits a mixed company reputation based on the recent customer reviews, with a tilt toward positive experiences, particularly regarding weddings. Clients praise aspects such as the impeccable service, quality of food provided by Pak caterers, and the venue's ability to facilitate a perfect wedding day. The staff, especially a manager named Muhammad, receives commendation for exceptional customer service and attention to detail. However, there are reports of dissatisfaction regarding the venue's hygiene, management cooperation, and the handling of food service. Complaints include unclean glassware, limited privacy in the bridal suite, and issues related to beverage choices due to ethical concerns. These insights suggest a need for improvement in certain operational areas to enhance the overall customer experience consistently.
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What Customers Are Saying About Majestic Conference & Banqueting Centre?

Trustguide uses AI to extract key phrases from reviews about Majestic Conference & Banqueting Centre and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Majestic Conference & Banqueting Centre's customers had a positive experience.

Positive
Neutral
Negative

Majestic Conference & Banqueting Centre Ratings

5

As of Based on 642 revies as of Mar 31, 2024

Majestic Conference & Banqueting Centre Score

As of Based on 642 revies as of Mar 31, 2024

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Customer Reviews

As of Mar 31, 2024, 642 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Majestic Conference & Banqueting Centre's publicly available reviews View source

Rubeena Saddique rated Majestic Conference & Banqueting Centre 5 stars
a week ago
Perfect Wedding Day!! My son got married on the 3rd March at Majestic Banqueting Hall, the service was impeccable. Everything from start to finish was brilliant. All family & guests were very happy with the service and they enjoyed the whole event. A big thanks to Khuram and everyone that made the day special! The food was from Pak caterers and it was absolutely delicious and hot!
prema sandy rated Majestic Conference & Banqueting Centre 5 stars
a year ago
What a pleasure and a joy to collaborate with this venue and its team. My best friend's daughter chose this place to celebrate her marriage. This place had everything and more. From the location to the management team, it was outstanding. The level of service down to the drinks at reception for the guests arriving. To the placement cards on the table. To the brand new stage for the bride and groom, we couldn't have asked for more. I was highly impressed with the manager Muhammad who went above and beyond his role as manager to ensure EVERYONE was valued and taken care of. He definitely led by example for his staff and in turn the staff followed suit. The food was tasty and there was enough for people to take home. That felt good. If I had to nitpick at anything, which was challenging, but to provide a more balanced review. The bridal suit at the top of the building could have been more secluded. There wasn't enough privacy and the frosted glass was see through. Anyone walking pass could see in and that made the bride and nursing mothers, anxious. Maybe that's something the management team could look at. Overall, the service, the location, the venue and the management specifically Mohammad or 'Mo' showed outstanding customer service. I highly recommend this venue to anyone looking for excellent space to host their marriage. Thank you Majestic for a wonderful evening.
Abdul Qadir Kamdar rated Majestic Conference & Banqueting Centre 5 stars
a year ago
Attended an event at Majestic Banquest organised by Dawat E Islami UK , beautiful and a massive Hall Ma Shaa Allah. Really nice and convenient place to arrange events.

Frequently Asked Questions About Majestic Conference & Banqueting Centre

Can the Majestic Conference & Banqueting Centre accommodate a large number of guests?

Yes, the venue can cater for large gatherings and has been noted to comfortably accommodate over 600 guests, with a capacity for over 700.

Does the venue offer ample parking facilities?

Yes, reviewers have positively mentioned that the venue offers ample parking which is conveniently attended.

Is the customer service at the venue consistently high quality?

Customer service experiences at the venue have varied. Some customers have praised the service and the management team for exceeding expectations, while others have reported issues related to uncooperative behavior and insincerity in accommodating additional guests.

About Majestic Conference & Banqueting Centre

Wedding Venue
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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