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De Vere Grand Connaught Rooms
De Vere Grand Connaught Rooms

De Vere Grand Connaught Rooms Reviews Summary

Rated 4.1 Star based on 1703 Reviews

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Overall Rating
4.1
/5
1703
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Published on
January 17, 2024
Last updated
March 13, 2024

What do customers think about De Vere Grand Connaught Rooms?

The De Vere Grand Connaught Rooms has garnered an overall strong reputation as an event venue, based on the latest reviews. These customer testimonials frequently highlight the venue's grandeur and elegance, mentioning its exquisite decor and stunning entrance, which contribute positively to the venue's ambiance. The location's accessibility is also noted, being conveniently close to the Holborn underground station. Customer experience appears to be generally positive, with commendations for the professional and attentive staff. The variety and quality of the food, including gluten-free and vegetarian options, and the well-appointed meeting rooms are also met with appreciation. However, there are indications that the customer experience may not be uniformly excellent, with some remarks about areas for improvement such as lighting for filming purposes and occasional brash behavior from the staff.

Positive Feedback

The De Vere Grand Connaught Rooms shines in several key areas according to customer feedback. The venue's design and decor receive high praise, being described as 'exquisite' and 'luxurious,' which suggests that the aesthetic aspect adds significantly to the overall satisfaction of guests. The event spaces not only offer visual appeal but are also spacious and adaptable for a variety of occasions. The staff's professionalism and attentiveness are consistently commended, contributing to a high level of customer service. Moreover, the food is frequently described as excellent, with multiple reviews complimenting its quality and the availability of special dietary options. The venue's location is seen as another strong point, as it is easily accessible through public transport and offers ample space for a range of event types.

Concerns and Threads

Despite the overwhelmingly positive reception, some areas of De Vere Grand Connaught Rooms' service require attention. One frequent concern pertains to the venue's lighting, which is noted to be insufficient, particularly for activities such as filming that demand bright environments. Additionally, while the staff is often praised for their professionalism, there are isolated comments about some members displaying brash behavior. These exceptions to otherwise excellent staff conduct indicate that there may be a need for more consistent staff training or customer service policies. Areas for improvement, like staff behavior and lighting, suggest that while the venue is highly regarded, attention to detail in specific operational aspects could enhance the overall guest experience.

Frequently asked questions about De Vere Grand Connaught Rooms

What type of events is the De Vere Grand Connaught Rooms suitable for?

The De Vere Grand Connaught Rooms is suitable for a wide range of events, including corporate events, conferences, weddings, engagement parties, and formal meetings. Its spacious and versatile event spaces can accommodate both personal and corporate functions.

Does the venue offer options for guests with dietary restrictions?

Yes, the De Vere Grand Connaught Rooms provides a selection of food that caters to various dietary requirements, including gluten-free and vegetarian options, ensuring that guests with special diets are well accommodated.

Is the venue easily accessible via public transport?

Yes, the venue is noted for its easy accessibility, being close to the Holborn underground station, and it can also be reached by services like Uber, making it convenient for guests traveling via public transport.

What are customers saying about De Vere Grand Connaught Rooms

De Vere Grand Connaught Rooms
Di-Moda Events Co
5-Star
5 months ago
We had the absoloute pleasure setting up our feather centrepieces in the Connaught Rooms for a corporate event. The decor really popped as It is an exquisite grand venue, perfect wow factor. Very spacious and excellent facilities. Highly recommend the event venue.
De Vere Grand Connaught Rooms
Yesmin Begum
5-Star
a month ago
Elegance at its best. Beautiful venue with great staff. Food was lush!
De Vere Grand Connaught Rooms
Claire Wilkinson
5-Star
a month ago
Easy to locate (close to Holborn underground). Stunning entrance and stair case. I attended a catered event and there was a great selected of gluten free buffet food.
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About De Vere Grand Connaught Rooms

Wedding Venue

Ornate, traditional complex with meeting rooms, wedding venues and conference facilities for hire.

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