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Madina Mobiles Reviews

Rated 4.5 based on 529 Reviews

533 Stratford Rd, Birmingham B11 4LP

Mobile Phone Shops Birmingham

Published on
April 6, 2024
Last updated
June 18, 2025

Reviews Summary

The overall sentiment in customer reviews of Madina Mobiles is highly positive, with reviewers repeatedly highlighting friendly service, honest business practices, and excellent value. Customers from Birmingham and surrounding regions describe a welcoming store environment and express appreciation for guidance while shopping for phones or seeking repairs. Criticisms are notably absent, and many comments specifically mention staff going beyond expectations.

Frequent themes across the reviews include competitive pricing, knowledgeable assistance, and efficient service. Multiple reviewers mention traveling significant distances—such as from Dudley and Luton—or being referred by friends and family, which underscores Madina Mobiles’ reputation beyond its immediate locality. Customers cite both purchases and repairs, pointing to a broad service offering and consistency in positive experiences. Many mention the store’s organization, wide selection, and transparency in pricing and after-sales support.

Based on this feedback, Madina Mobiles is regarded as a reputable and trustworthy mobile phone shop in Birmingham and the West Midlands. Its standing is reinforced by frequent recommendations, repeat customers, and a noticeable willingness of patrons to travel for their services. The pattern of consistently positive remarks supports its reputation as a preferred destination for mobile phones and accessories in the region.
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What Customers Are Saying About Madina Mobiles?

the service was wicked.

exceeded all of my expectations.

really honest and fixed it

impeccable and quick service.

gone out of his way to serve us

very friendly and helpful

absolutely grateful saved me lots of money

give good advice about phone

staff are very welcoming.

gave me a good deal

Trustguide extracts key phrases from reviews about Madina Mobiles and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Madina Mobiles's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Madina Mobiles Ratings

5

As of Based on 529 revies as of Apr 06, 2024

Madina Mobiles Score

100%

As of Based on 529 revies as of Apr 06, 2024

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Customer Reviews

As of Jun 18, 2025, 529 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Madina Mobiles's publicly available reviews View source

Rafik Hamed rated Madina Mobiles 5 stars
11 months ago
Best phone shop in Birmingham travelled from. DUDLEY got a s23 ultra 512gb at a very cheap price the service was wicked. I will. Recommend to everyone reading. Thanks
Faiza Zubair rated Madina Mobiles 5 stars
5 months ago
5 Stars - A Truly Outstanding Experience at Madina Mobiles! I recently visited Madina Mobiles in Birmingham after traveling over 15 miles to check out their offerings, and I have to say, I was incredibly impressed with both the service and the value I received. As someone who’s always a bit cautious about where to buy phones, I was looking for a reliable place that offered good prices, great customer service, and a wide selection—and Madina Mobiles exceeded all of my expectations. Wide Range of Phones and Accessories First off, the variety of phones available at the shop is impressive. Whether you’re looking for the latest flagship models or more budget-friendly options, they have something for everyone. I was able to find exactly what I needed without feeling rushed or overwhelmed, as the staff was very helpful in guiding me through their options. Unbeatable Prices One of the main reasons I made the trip was because of the incredible pricing I had heard about. I was pleasantly surprised to find that their prices were far lower than many other shops I had visited locally or even online. I managed to snag a great deal on a high-quality smartphone that was well below what I would have expected to pay elsewhere. In fact, I would go as far as saying that it was one of the best bargains I’ve found in a long time! Exceptional Customer Service The service at Madina Mobiles really stands out. From the moment I walked in, the staff was friendly and approachable. They took the time to listen to my needs, answer all of my questions, and offer advice without any pressure. I felt like they truly cared about helping me find the best phone for my needs, rather than just trying to make a sale. The staff was knowledgeable about all the phones in the store, and they didn’t hesitate to provide additional information about any of the models I was considering. What really impressed me was how patient they were with me. I was unsure about certain features on a couple of phones I was considering, but the team took the time to demonstrate them, explain their benefits, and help me weigh the pros and cons. It’s not often you come across this level of attention and care in a mobile phone shop, and it made my shopping experience much more enjoyable. Efficient and Smooth Process Once I made my decision, the process of purchasing and setting up the phone was quick and straightforward. They even assisted me with transferring my contacts and setting up the basic features on the new device, which was a nice touch. I also appreciated that they offered some great after-sales support and were very clear about warranty and return policies—giving me peace of mind in case I needed anything in the future. Clean and Well-Organized Store The store itself is clean, well-lit, and well-organized, making it easy to navigate and find exactly what you’re looking for. The layout is spacious, so you’re not cramped or crowded, and it’s easy to see and compare different phones. The atmosphere is inviting and professional, which added to my overall positive experience. Conclusion: Worth the Drive Overall, I’m so glad I made the trip to Madina Mobiles. The combination of excellent customer service, fantastic pricing, and a wide range of phones and accessories makes this one of the best mobile phone shops I’ve visited. The 15-mile journey was absolutely worth it, and I’ll definitely be recommending this place to friends and family. If you’re looking for a great deal on a phone, along with a hassle-free shopping experience, Madina Mobiles should be your first stop. I’ll certainly be returning for any future phone purchases or accessories. Keep up the great work, Madina Mobiles!
Yasmeen rated Madina Mobiles 5 stars
5 months ago
I have used Madina Mobiles before and they have fixed my phone. This time, my screen was not coming on. They could have lied to us and charged us for a whole new screen but they were really honest and fixed it without any charge. Will definitely use them again.

Frequently Asked Questions About Madina Mobiles

Does Madina Mobiles offer both new and used phones?

Yes, reviews mention that Madina Mobiles offers a variety of smartphones, including the latest flagship models and more budget-friendly options, allowing customers to choose according to their preferences and budget.

Can I get my phone repaired at Madina Mobiles?

Yes, several reviews report positive experiences with phone repairs at Madina Mobiles, noting honest diagnostics and quick turnaround times, from screen issues to other mobile device repairs.

Is it necessary to visit the store, or can I inquire about phones and prices remotely?

The reviews suggest an in-person service model where customers benefit from staff advice and can explore phones directly in-store. No mention is made of remote sales or booking processes.

About Madina Mobiles

Mobile Phone Shops
Madina Mobiles operates as a retail mobile phone shop in Birmingham, specializing in the sale of new and used smartphones, accessories, and related products. The company also provides mobile phone repair services, serving both local and visiting customers from surrounding regions through an in-person storefront.

Madina Mobiles runs a walk-in model where customers can browse a range of phones and accessories, receive direct assistance from staff, and access on-the-spot repair services. The store is organized for easy navigation, with clear pricing and transparent sales or repair processes.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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