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MacFinder Reviews

Rated 4.7 based on 142 Reviews

Online Stores in Ipswich

Ipswich IP2 8JX

Published on
September 6, 2025
Last updated
September 6, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of MacFinder's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About MacFinder?

next day fix the screen

impressed with the technicians

very pleased with my Mac Mini

refunded within 48 hours

arrived fast, very well packaged

very happy with the service

very professional

provided immediately

Astonishing response, couriered to me

looked almost new

Trustguide extracts key phrases from reviews about MacFinder and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Sep 06, 2025, 142 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of MacFinder's publicly available reviews View source

JL Sarmiento rated MacFinder 1 stars
11 months ago
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An absolute waste of time! Their online quote was £600 but their revised quote is £380. Bear in mind that my Mac is in mint condition but they came up with some BS about marks on the screen. I guess that's how they make their money. Don't waste your time with these people!
Kevin David rated MacFinder 5 stars
a year ago
Had a Mac delivered by DPD with a cracked screen, automatically thought here comes trouble but after a quick chat online the guys agreed to next day fix the screen and within 36 hours I had the Mac I need for photo editing. My wife visited the premises to expedite the operation and was impressed with the technicians and the workspace so much she wanted to move in!! What a little gem of Mac resellers! All seem ex apple guys and girls living the dream. Couldn’t recommend enough!!
Neil Parkinson rated MacFinder 5 stars
a year ago
Very pleased with my Mac Mini and the after-sales service received. I did have a problem with the Mini but this has been fully resolved. Mateusz responded quickly to all my questions and kept me informed every step of the way. Definitely would recommend and use again.

Reviews Summary

The overall sentiment for MacBank’s refurbished Apple computer services is strongly positive, with reviewers consistently highlighting professional conduct and effective communication from the team. Fast responses and resolution to technical issues are common feedback, and several customers mention impressive after-sales support and transparency throughout the sales and returns process. Despite overwhelmingly positive commentary, there is an isolated but strongly negative review related to discrepancies in quotations and assessments of Mac condition.

Major recurring themes include prompt delivery, careful packaging, and clear communication during all stages of purchase—from order through dispatch. Many users specifically name staff members and express confidence in repeat purchases, with some reviews describing issue resolution and refund processes as especially smooth and hassle-free. Technical expertise and willingness to accommodate specific requirements are also emphasized.

Overall, MacBank has established a reputation as a reliable supplier for refurbished Apple products, especially for customers seeking personalized service, swift communications, and technical customizations. Trust and repeat business feature prominently in the feedback, reinforcing MacBank’s standing as a reputable computer shop in its region.
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Frequently Asked Questions About MacFinder

How quickly does MacBank handle order delivery?

Multiple customers report that orders are dispatched promptly, often arriving the next day after shipment. Delivery speed and careful packaging are consistent highlights in customer feedback.

What is MacBank’s returns and refund process like?

Several reviewers describe return and refund handling as straightforward, with refunds typically processed within 48 hours. MacBank appears to offer returns with minimal hassle and clear customer service throughout.

Does MacBank accommodate special technical requirements?

Yes, some customers report that MacBank completes custom configurations upon request, such as hardware reconfiguration or installing legacy operating systems, and meets tight deadlines without compromising service quality.

About MacFinder

Online Stores
MacBank specializes in selling refurbished Apple computers and accessories, including popular products such as Mac Minis, MacBooks, and iMacs. Operating as a computer shop, MacBank offers both direct sales of equipment and additional configuration or repair services to individual and business customers, primarily through online channels with delivery options.

The company handles transactions involving product selection, secure online payment, and timely shipment. Its operational model also includes after-sales support and addressing customer-specific technical requirements, such as hardware upgrades or legacy system installations. MacBank streamlines purchase, return, and warranty communication through efficient processes and proactive customer correspondence.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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