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M&M Blinds & Curtains Ltd. Reviews

Rated 4.6 based on 108 Reviews

269 Tong Rd, Wortley, Leeds LS12 4NQ

Blinds Shops | Leeds

Published on
July 15, 2024
Last updated
July 15, 2024

Reviews Summary

The overall reputation of M&M Blinds, Curtains & Shutters Ltd as reflected in these reviews appears to be positive, emphasizing their commitment to customer service and product satisfaction. Customers praise the professional demeanor of the staff, the high-quality work of the fitting team, and generally excellent communication from the point of sale to the installation. The range and quality of the products, including shutters, blinds, and curtains, receive commendations, further enhancing the company's image. However, a notable concern among a minority of customers pertains to delays in product delivery, which in some cases exceed initial lead time estimates. Additionally, there seems to be some dissatisfaction with the pre-installation communication, particularly when updates regarding delays were pursued by customers themselves rather than proactively provided by the company.
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What Customers Are Saying About M&M Blinds & Curtains Ltd.?

Fantastic service from the minute you step

Fantastic customer service from start to finish

look absolutely amazing

service and contact was outstanding

service is excellent with short turnaround times

absolutely love our new shutter blinds

Great service

Beautiful quality Roman blinds

fabric is amazing quality

painful waiting for them

delay not great, only got a further update after chasing

Trustguide uses AI to extract key phrases from reviews about M&M Blinds & Curtains Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 80% of M&M Blinds & Curtains Ltd.'s customers had a positive experience.

Positive
80%
Neutral
0%
Negative
20%

M&M Blinds & Curtains Ltd. Ratings

5

As of Based on 108 revies as of Jul 15, 2024

M&M Blinds & Curtains Ltd. Score

80%

As of Based on 108 revies as of Jul 15, 2024

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Customer Reviews

As of Jul 15, 2024, 108 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of M&M Blinds & Curtains Ltd.'s publicly available reviews View source

Joanne Mitchell rated M&M Blinds & Curtains Ltd. 5 stars
a year ago
Fantastic service from the minute you step into the showroom from the girls. To Jake who came out to measure and quote, I had the whole house fitted. The 2 lads that fit them went above and beyond ensuring everything was perfect and tidy.They all set a great example for the company. Would I recommend them I definitely would. Great service, great price, great down to earth people. Thank you all once again
Jane Charlesworth rated M&M Blinds & Curtains Ltd. 5 stars
a year ago
Full house fitted with wooden shutter blinds. Fantastic customer service from start to finish. Guys that did the fitting were brilliant took their shoes off when entering the house, worked extremely hard and did a wonderful job as well as being polite, courteous and cleaning up after themselves. I would certainly use M&M Blinds & Curtains Ltd again and will be recommending them to friends and family.
Gerry Ahern rated M&M Blinds & Curtains Ltd. 5 stars
a year ago
We had plantation shutters fitted in 2 rooms. They look absolutely amazing. The whole process was very simple, from measuring up, choosing the shutters we wanted, to the installation. The installation team were very professional and courteous and gave a good brief on the operation of the shutters. We have now decided to have shutters fitted to the windows in the rest of the house. M&M highly recommended.

Frequently Asked Questions About M&M Blinds & Curtains Ltd.

What is the typical lead time for the delivery and installation of products from M&M Blinds, Curtains & Shutters Ltd?

The standard lead time is typically provided by the company at the point of ordering, often ranging from 12 to 14 weeks. However, it's worth noting that there have been instances of delays, and customers have experienced lead times extending to just over 19 weeks. It is advisable to consider potential delays when placing an order.

How does the company handle communication regarding delays in product delivery?

Communication regarding delays has received mixed reviews. Some customers reported needing to initiate contact to receive updates on their orders after experiencing delays past the initially advised lead time. Prospective customers may want to discuss the communication process for such eventualities before ordering.

Do customers need to pay in full before the installation of their blinds, curtains, or shutters?

Yes, the company's terms and conditions require a 50% deposit at the time of the order, with the remaining balance due prior to installation. It is recommended that customers review these conditions and discuss any concerns with M&M Blinds, Curtains & Shutters Ltd before making a purchase.

About M&M Blinds & Curtains Ltd.

Blinds Shops
FSC grade hardwood plantation shutters, made to measure curtains and roman blinds available in thousands of different designer fabrics.
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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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