What is the typical lead time for the delivery and installation of products from M&M Blinds, Curtains & Shutters Ltd?
The standard lead time is typically provided by the company at the point of ordering, often ranging from 12 to 14 weeks. However, it's worth noting that there have been instances of delays, and customers have experienced lead times extending to just over 19 weeks. It is advisable to consider potential delays when placing an order.
How does the company handle communication regarding delays in product delivery?
Communication regarding delays has received mixed reviews. Some customers reported needing to initiate contact to receive updates on their orders after experiencing delays past the initially advised lead time. Prospective customers may want to discuss the communication process for such eventualities before ordering.
Do customers need to pay in full before the installation of their blinds, curtains, or shutters?
Yes, the company's terms and conditions require a 50% deposit at the time of the order, with the remaining balance due prior to installation. It is recommended that customers review these conditions and discuss any concerns with M&M Blinds, Curtains & Shutters Ltd before making a purchase.