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Blinds Direct Reviews

Rated 4.4 based on 1574 Reviews

2 Colne Bridge Rd, Bradley, Huddersfield HD5 0RH

Blinds Shops Huddersfield

Published on
July 28, 2025
Last updated
July 28, 2025

Reviews Summary

Overall sentiment for Blinds Direct is strongly positive, as reflected in the majority of customer reviews. Reviewers consistently note an easy online ordering process, quick delivery times, and satisfaction with product quality and fit of blinds and shutters. While some experienced minor issues—such as measurement mistakes or a product defect—these were generally resolved with effective customer service support. Criticism is mainly limited to occasional delays or the inconvenience of correcting errors, rather than serious dissatisfaction.

The most frequent themes across the reviews are the simplicity and clarity of the ordering process, the reliability of delivery timelines, and the quality of the blinds and shutters. Customers appreciate being able to request free samples and access helpful installation guides. When problems arise, such as missing parts or incorrect sizing, the company generally offers prompt resolutions, replacements, or support, minimizing disruption.

Blinds Direct’s reputation is marked by repeat business and strong recommendations from customers. The company is recognized for its well-priced, quality products and accessible service. Based on reviewer feedback, Blinds Direct is regarded as a reliable provider of window coverings, valued for its efficiency, support, and comprehensive product offerings.
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What Customers Are Saying About Blinds Direct?

very happy with our blinds

so pleased with the quality

Great quality perfect fit

excellent quality and exceptional service 👏

they are perfect

fit perfectly, look amazing

excellent product very competitively priced

Good quality product and easy to fit

still utterly impressed with the service

my home office is now a lot cooler

Trustguide extracts key phrases from reviews about Blinds Direct and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Blinds Direct's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Blinds Direct Ratings

5

As of Based on 1574 revies as of Jul 28, 2025

Blinds Direct Score

90%

As of Based on 1574 revies as of Jul 28, 2025

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Customer Reviews

As of Jul 28, 2025, 1574 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Blinds Direct's publicly available reviews View source

Aaron Goodrum rated Blinds Direct 5 stars
3 weeks ago
Easy ordering process and quick delivery. You can get free samples, which we did. We then ordered two blinds to our size requirements. Well packaged and straight forward to fit. There are videos on their website which help with installation. Overall, we are very happy with our blinds.
Christine Chase rated Blinds Direct 5 stars
a month ago
I was really pleased with how easy it was to order on line. I thought I might have to call them but no the website is very comprehensive but easy to order exactly what you need. I didn’t have to wait very long for the order to arrive. I am so pleased with the quality and the fitting was really simple. I would throughly recommend Blinds Direct. Couldn’t fault the service.
Dawn Eden rated Blinds Direct 5 stars
a month ago
I had a slight delay in writing this review because when I received the shutters, I found a deep cut on one of the slats. I contacted customer service, and Maria was incredibly helpful. They sent me a fine sandpaper to try and remove the cut, but it didn’t work, even though it made a smaller cut. Maria then arranged for a replacement slat to be sent, and I was happy to change. If I had failed to remove the cut, they would have resend the whole unit. I successfully replaced the slat, which was much easier than I thought it would be. Overall, I’m impressed with the shutters. They keep the house cooler than any other fitting I’ve had, and they look great. They’re worth the money, although I would have preferred not to have to contact customer services at all. They resolved the issue, but I wonder if they could offer some money back for the time taken to resolve the issue and for me having to remedy it.

Frequently Asked Questions About Blinds Direct

How easy is it to install blinds from Blinds Direct?

Many customers comment that the installation process is straightforward. The company provides well-packaged products with fitting instructions and installation videos on their website, making the process easier for those installing blinds on their own.

What happens if I make a mistake measuring my windows?

Blinds Direct offers a measurement protection add-on. Several reviewers mention that if the wrong measurements are provided and protection is purchased, the company will supply correctly sized replacements, helping to minimize inconvenience.

How quickly will my order arrive after purchasing?

Delivery times are generally described as prompt, with some customers reporting orders arriving just a few days after purchase. Paying extra for speedy delivery can also ensure products arrive even faster than the standard timeframe.

About Blinds Direct

Blinds Shops
Blinds Direct specializes in offering made-to-measure blinds and shutters through an online retail model. The company provides a wide range of customizable window covering options, including the ability to order free samples and tailor products to specific size requirements.

Orders can be placed on their website, where customers can also access installation guides and instructional videos. The company handles direct shipping of products and offers additional services, such as measurement protection for fitting accuracy. Customer support is available to address queries and resolve order issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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