Lucidica Reviews Summary

Rated 4.9 Star based on 126 Reviews

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Overall Rating
Published on
January 9, 2024
Last updated
March 13, 2024

What do customers think about Lucidica?

Collectively, the reviews for Lucidica IT London reflect a highly positive reputation in both their client support and workplace environment. These testimonials consistently praise the team's responsiveness, knowledge, and proactive nature in ensuring the operational smoothness of the businesses they assist. The company's adaptability shines through as they are deemed suitable for small to medium/large businesses alike. Their problem-solving capabilities and customer service are hailed as major strengths, especially when dealing with crucial, time-sensitive issues. The positive feedback loops back to underline not only their professional aptitude but also their ability to create a constructive and growth-oriented work culture. Recurring themes include the efficiency of their IT solutions, the approachability and friendliness of the staff, along with a commendable level of team cohesion and support. These elements form the pillars of Lucidica's customer experiences, indicating strong client relationships and a reliable service ethos.

Positive Feedback

Key positive feedback themes for Lucidica highlight their top-notch IT support, emphasizing the team's expertise and swift response times. Clients feel prioritized and valued, given the staff's willingness to go above and beyond in troubleshooting and resolving issues. The company's ability to provide reliable solutions for small to extensive enterprise needs reflects their scalability and proficiency in a variety of IT aspects. Furthermore, testimonials underscore the excellent communication skills of Lucidica's staff which enhance their ability to understand and execute client requests accurately. Employee satisfaction seems to mirror the positivity felt by clients, with reports of a supportive and unified work culture that encourages personal and professional development. These factors contribute to a client experience that is characterized by trust, reliability, and a strong customer service orientation.

Concerns and Threads

The selection of reviews provided does not present notable negative feedback or trends regarding Lucidica's services or customer experience. While the absence of critical reviews might suggest a well-rounded satisfaction among clients and employees, potential areas of improvement may be underrepresented or absent in the feedback given. To maintain a balanced and comprehensive view, it would be essential to examine a broader range of reviews, including any with less favorable experiences for insight into areas where Lucidica may still refine their services.

Frequently asked questions about Lucidica

What are customers saying about Lucidica

Max A
8 months ago
Lucidica's IT support is top-notch! Their team is knowledgeable, responsive, and always goes above and beyond to ensure my business runs smoothly. I highly recommend their services. Thank you, Lucidica!
Olha Tymoshchuk
8 months ago
This is a great place to work at! The team is friendly and supportive, everyone is super-helpful with everything, and this is applicable to both employees and clients. The approach to making the team united is one of the best I've experienced, the teambuilding activities are both fun and effective, and feel natural, not forced. Also, here you can grow as a person and as a professional, which is hugely encouraged across the company.
Nubia Coleman
8 months ago
The best place to work at! Our team is great, very friendly and helpful towards our client base. Lucidica is also an amazing company to work with, doesn't matter if you are a small to medium/large business, we can definitely assist you with your daily basis IT issues.
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About Lucidica

It Services

We specialise in providing IT support, IT consulting, and IT training to SMEs in London.We look after all the technology needs of businesses, like 24/7 computer support, cybersecurity consulting, phishing training, networks, servers, SharePoint intranets, website design and maintenance, and advising on and supplying technology hardware or software.As we like to say - when our clients think technology they think Lucidica. If your business needs IT support, consulting or training in central, north, east, south or west London we can help - we cover Greater London, within the M25.