Long Eaton Appliance Company Reviews

Overall, reviewers offer a highly positive view of Long Eaton Appliance Company, especially regarding its customer service and attentive staff. Customers mention team members by name—such as Sally, Reg and Sean, Wayne, and Michael Killackey—demonstrating a personal and responsive approach. Although one review expresses frustration with delivery scheduling and stock management, the majority highlight seamless processes, patience, and clear communication. Some customers note minor website information gaps about in-stock items and dissatisfaction with third-party manufacturers, yet Long Eaton’s own handling is described as exemplary.

Frequent themes include the professionalism and helpfulness of staff, prompt delivery and installation, and efficient communication about order statuses. Customers in the local area of Long Eaton appreciate the family-run aspect and transparent notification regarding delivery slots. Multiple reviewers call out the tidiness, technical know-how, and courtesy of staff during both in-store visits and at-home services.

Long Eaton Appliance Company enjoys a strong reputation in the region for reliability, efficient resolutions, and customer-focused service. Testimonials suggest that customers would choose Long Eaton again, reflecting trust in its consistent, high-quality support for appliance purchases and installations. The positive feedback about repeat business and personal touches further reinforce Long Eaton’s standing with its local clientele.

Long Eaton Appliance Company is a retailer specializing in the sale and installation of household appliances such as ovens, dishwashers, washing machines, and tumble dryers. The company serves residential customers via in-person showroom visits and online ordering, offering delivery across its local service region.

Operationally, Long Eaton Appliance Company manages order fulfillment, in-house delivery, appliance installation, and removal of old units. They provide timely communications, such as advance delivery notifications and scheduled time slots. The business maintains a staff team focused on customer service and collaborates with suppliers for sourcing and replacing products.