London Property Guru Reviews

Customer sentiment for London Property Guru estate agents is generally positive, with numerous reviewers mentioning specific staff members such as Aneris, Jasmin, Omran, Shahmir, Emma Zhou, Ameer, Malina, and Mithu for their politeness, efficiency, and dedication throughout the rental process. While most clients describe smooth move-ins and attentive service, a few reviews highlight negative experiences, notably with responsiveness and communication failures during tenancy, and misleading property information.

The most consistent themes among the reviews include professionalism and strong communication from agents during property search and contract processes. Customers who relocated to London or required extra care appreciated the agents’ patience, attention to detail, and availability. However, a minority of experiences depict frustration over property management, delayed repairs, and lack of accountability for ongoing support—especially with maintenance or deposit returns.

Overall, London Property Guru is recognized as an estate agency valued for its committed staff and positive rental experiences across London. Despite a minority of negative reports primarily related to post-move-in responsiveness, the agency maintains a solid reputation for effective communication and trusted service during the lettings process in the city.

London Property Guru operates as an estate agency specializing in residential property lettings and management across London. The company primarily facilitates rental contracts and property searches for tenants and landlords, providing in-person consultations and support during the lettings process.

Operationally, the company employs property agents who assist clients with property viewings, contract negotiations, and move-in procedures. Staff members manage ongoing communications, accommodate specific rental needs, and liaise between landlords and tenants to address questions or resolve administrative matters.