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LDG Reviews

Rated 4.6 based on 253 Reviews

53 Great Titchfield St., London W1W 7PJ

Estate Agents London

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Published on
June 15, 2025
Last updated
June 15, 2025
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What Customers Are Saying About LDG?

above-and-beyond experience

seamless

efficient at solving any problem

went above and beyond to support us

proactive updates and keeping the deal on track

friendly, responsive and accommodating team

addressed everything that we raised

went above and beyond for us

help me secure an amazing flat remotely

connect’ a property to a client

Trustguide extracts key phrases from reviews about LDG and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of LDG's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

LDG Ratings

5

As of Based on 253 revies as of Jun 15, 2025

LDG Score

100%

As of Based on 253 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 253 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of LDG's publicly available reviews View source

Alexander Hill rated LDG 5 stars
a month ago
As a landlord with office spaces to rent on Borough High Street, I’ve worked with several agents over the years—but working with LDG, and especially Harry, has been a noticeably above-and-beyond experience. Harry has been fantastic: consistently professional, efficient, and communicative, with a genuine sense of care that sets him apart. His attention to detail and proactive approach made me feel confident that both my property and prospective tenants were in excellent hands. It’s a huge relief to have found a team I can trust—people who take pride in what they do and make the process smooth for everyone involved. I feel confident LDG will continue to represent my spaces with integrity and warmth, giving tenants a great first impression and experience from the start. Highly recommend.
Marcello Luc rated LDG 5 stars
2 months ago
Renting a flat through LDG over the past few months has been a wonderful experience. Themis was fantastic from the very start of viewing the place, showing us the property with a friendly and professional demeanour. The process was seamless. The viewing was well-organised, and he’s always been quick to reply to any questions. I’d also like to give a big shout-out to Shannon and Georgie, who were absolutely brilliant in getting my tenancy started. Their eye for detail, speedy responses, and proactive attitude made the whole process incredibly smooth and easy. Georgie was so nice to inform me of some of the details about living in the apartment, from water metre readings to tenancy insurance. Communication was top-notch. I’d highly recommend LDG, especially if you have the good fortune of working with the three of them – they’re a truly outstanding team. Thanks again!
Shale4ka Grant rated LDG 5 stars
2 months ago
Shannon Tupper is one of the best estate agents I have ever worked with! Extremely professional and friendly, she’s always quick to reply and efficient at solving any problem I’ve had. I’ve worked with many other agents in the past and by far she’s the best of encountered. I recently had to reinstall the flooring and appliances in my apartment, and Shannon handled all the logistics, correspondence, and installation with care and efficiency - within a few days everything was as good as new. She treats tenants with respect and her replies are always quick. Highly recommend her!

Reviews Summary

Reviewers consistently note a highly positive sentiment toward LDG’s estate agency service, highlighting professionalism, effective communication, and a team-oriented approach. Individuals such as Harry, Themis, Shannon, Georgie, Megan, Joe, and Harrison are frequently praised for being responsive, caring, and proactive. Trust and attention to detail are mentioned repeatedly, as well as a strong sense of reliability. Criticisms are minimal, but one review mentions initial issues that were later resolved effectively by staff, indicating the team's commitment to problem-solving.

Major themes include LDG’s thorough process management, fast responses to queries, and friendly team members who go “above and beyond.” The service spans renting and managing flats and commercial properties, with particular references to locations like Borough High Street, Covent Garden, and Fitzrovia. Interactions with new and long-term tenants, landlords, and clients moving from abroad are all referenced, underlining a broad operational base.

Overall, LDG enjoys a strong reputation for professionalism, dedicated customer care, and consistent delivery, especially in London’s property market. The apparent trust in their team builds confidence among both landlords and tenants. LDG is regarded as a reliable choice, valued for their smooth processes, knowledgeable staff, and commitment to supporting clients throughout the lettings and property management journey.
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Frequently Asked Questions About LDG

How responsive is the LDG team during the rental process?

LDG staff are described as highly prompt in replying to queries and providing updates. Reviewers mention fast responses at all stages, from scheduling viewings to managing paperwork, ensuring that both landlords and tenants feel well informed throughout their interactions.

Do LDG agents assist with property management and issue resolution?

Yes, reviews indicate that LDG agents actively manage tenancy logistics and property issues such as installations or maintenance. They handle repairs, address tenant concerns efficiently, and facilitate a smooth experience for both landlords and tenants.

Can LDG help with renting a property from abroad?

LDG has successfully assisted clients moving from abroad, helping them secure flats remotely and manage related paperwork. This includes supporting the entire process, making it easier for newcomers to arrange their accommodation before arrival.

About LDG

Estate Agents
53 Great Titchfield St., London W1W 7PJ
Visit website
+442075801010
LDG is a real estate agency specializing in the rental and management of both residential and commercial properties, with a primary focus on the London market. The company acts as an intermediary between landlords and tenants, facilitating lettings for flats and office spaces, and providing ongoing property management services.

LDG operates by organizing property viewings, coordinating tenancy processes, handling property-related issues, and maintaining direct communication with clients. The team's workflow involves proactive updates, rapid response to client queries, and comprehensive support throughout rental or management procedures. Their operational model is team-based, often assigning individual agents to specific clients or properties.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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