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Lawnstarter Reviews

Rated 4.5 based on 3505 Reviews

400 Colony Square NE #200, Atlanta, GA 30361, United States

Lawn Care | Atlanta, GA

Published on
February 11, 2024
Last updated
March 13, 2024

Reviews Summary

LawnStarter generally appears to provide a reliable and effective lawn care service, as evidenced by multiple customer testimonials praising punctuality, communication, and quality of service. Positive reviews consistently highlight the company's timely response, good value, attention to detail, and professionalism. Customers have expressed satisfaction with LawnStarter for transforming their yards and maintaining lawn aesthetics, with some even noting the extra mile service providers have gone to accommodate personal circumstances. However, there are accounts of dissatisfaction centered around poor experiences, such as unmet expectations in lawn care proficiency, perceived lack of responsibility for property damage, and issues with service consistency. The latter includes concerns about the competence of the workforce supplied by LawnStarter, as well as their follow-up on service-related grievances. These negative experiences, although seemingly infrequent, raise questions about consistency and quality control across LawnStarter's network of contractors.

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What Customers Are Saying About Lawnstarter?

Trustguide uses AI to extract key phrases from reviews about Lawnstarter and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lawnstarter's customers had a positive experience.

Positive
Neutral
Negative

Lawnstarter Ratings

5

As of Based on 3505 revies as of Feb 11, 2024

Lawnstarter Score

As of Based on 3505 revies as of Feb 11, 2024

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Customer Reviews

As of Mar 13, 2024, 3505 customers have reviewed this business and rated it 4.5 Star out of 5. Trustguide conducted an in-depth analysis of Lawnstarter's publicly available reviews View source

Carmelle Martin rated Lawnstarter 5 stars
5 months ago
I have been using LawnStarter for almost a month now and each time they arrive on schedule, communicate with me before and after, and get my lawn in great shape in minimal time! Very happy with their services. I have never used a lawn mowing service but would be hard to switch after using them.
Shannon Colón rated Lawnstarter 5 stars
5 months ago
LawnStarter was the first to respond to my request in almost moments of selecting them. They gave me great options and an even better value for my first mow. They showed up on time, did an excellent job and my yard has never looked better! Will definitely be using them moving forward! Highly recommend! My lawn looks awesome and my dog is so happy to be running around my yard! Service: Lawn mowing & maintenance
Kamaria Boynton-Johnson rated Lawnstarter 5 stars
5 months ago
I hired this company to mow my lawn, pull my weeds and a bed clean up. They sent one guy out in basketball shorts and a white beater. He didn’t finish and left me a hand written note saying he would be back the next day and never came. He then wrote me the day after stating he got busy and would come out the next day. I asked him not to come. The company said the would send someone to fix the issues. I asked could they send someone with a little more experience and they sent the same person. He seems to be new at it and that’s ok BUT my lawn needs someone a little more experienced. My grass is still 3 inches long. The pavers, driveway or drains weren’t edged/cleaned up. This was the results. I am very disappointed in this “service.”Customer service has been pleasant but I will not be using this service again.

Frequently Asked Questions About Lawnstarter

How quickly does LawnStarter respond to service requests?

Customers have reported that LawnStarter is very prompt in responding to service requests, often within minutes of being selected for a job.

What can I expect in terms of service quality from LawnStarter?

Service quality with LawnStarter is generally high, with many customers satisfied with the punctuality, professionalism, and outcome of their lawn maintenance. However, there have been isolated incidents of subpar service, suggesting variability depending on the individual contractors.

What is LawnStarter's policy on property damage caused by their contractors?

The company's official policy on property damage is not specified in the customer reviews. Some customers report a lack of responsibility taken by LawnStarter for damage caused, though the company seems to offer solutions when responding to negative reviews.

About Lawnstarter

Lawn Care

LawnStarter is your all-in-one service for Atlanta lawn care that offers fully insured professionals and fast booking through our app and online page. In order to be the #1 lawn service in Atlanta, we filter out subpar lawn care services in Atlanta that don’t meet our standards. With us, you no longer have to ask: where can I find the best lawn services near me? By connecting lawn care services near Atlanta with customers, LawnStarter provides the most convenient options that close to you. In the past, finding the best lawn care in Atlanta was painful. But we designed our online platform to be easily used and ensure your preferences are remembered. Check out our page for quotes and let us provide you the best lawn mowing Atlanta has to offe

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.