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ExperiGreen & Organic Turf Reviews

Rated 4.7 based on 2166 Reviews

9881 Crescent Park Dr, West Chester Township, OH 45069, United States

Lawn Care West Chester Township

Published on
July 10, 2025
Last updated
July 10, 2025

Reviews Summary

Overall, sentiment toward ExperiGreen's lawn care service is highly positive. Reviewers consistently note the professionalism and thoroughness of staff members like Michael, Rylan, Brent, and SD. Customers appreciate clear communication, responsiveness to questions, and the willingness of technicians to accommodate specific requests. Some criticism appears regarding the effectiveness of certain applications, specifically weed killer performance, but these concerns are largely outweighed by positive commentary.

Frequent themes include knowledgeable, polite staff who take time to educate clients, explain treatments, and avoid high-pressure sales tactics. Customers repeatedly mention being able to engage in dialogue about their lawn concerns and receiving practical advice. The organic product option is notably valued by families. Customer service responsiveness via phone is highlighted, as is consistent improvement in lawn condition when customers adhere to advice.

Bottom line, ExperiGreen is regarded as a customer-focused and reliable provider in the lawn care sector. Their reputation, as reflected in these reviews, is marked by attentive personnel, transparent communication, and a solutions-oriented approach. This contributes to a strong standing among residential lawn care services.
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What Customers Are Saying About ExperiGreen & Organic Turf?

very professional and courteous

great job

excellent job applying yesterday's application

so helpful with giving us some good information

great listener (and patient)

did an excellent job

customer service was top notch

really impressed and love, love, love that it's organic

quickly was able to figure the size

Trustguide extracts key phrases from reviews about ExperiGreen & Organic Turf and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of ExperiGreen & Organic Turf's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

ExperiGreen & Organic Turf Ratings

5

As of Based on 2166 revies as of Jul 10, 2025

ExperiGreen & Organic Turf Score

90%

As of Based on 2166 revies as of Jul 10, 2025

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Customer Reviews

As of Jul 10, 2025, 2166 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of ExperiGreen & Organic Turf's publicly available reviews View source

Michael Hamm rated ExperiGreen & Organic Turf 5 stars
2 weeks ago
Our first year with ExperiGreen and we are very pleased with everything and everyone involved! Michael B just left us and was very professional and courteous. I had requested a call before applying and received one from ExperiGreen the day before and when Michael arrived he called as well to make sure I knew he was at my home and was open for any questions. We are very pleased with the professional support and assistance that is available! I recommend them for anyone who has lawn issues!
Carol Monahan rated ExperiGreen & Organic Turf 5 stars
a month ago
He was very courteous and took the time to talk with me about my questions and requests. I asked him to follow my diagonal lines with the spreader on the front lawn and to follow the wave pattern on my back lawn. He gladly agreed to do so. He did a great job. I have some small brown patches throughout my lawn. I asked if he knew what they were and what could have caused them. He admitted he didn't know, took some pictures and was going to ask at the office. I'm very pleased with this young man's attitude and great work. He aims to please.
Terry Sellers rated ExperiGreen & Organic Turf 5 stars
a month ago
Rylan did an excellent job applying yesterday's application. He's always very personable and explains what the application is and how he's going to do it. This is my second year with Rankin. My front and back yard's are green and lush. Customer service phone questions have always been answered with a full, understandable explanation. I would suggest to customers that you follow the instructions on your receipt to water and be patient. All of your lawn problems will not be resolved with ONE application. My yard showed significant improvement by the end of my first year.

Frequently Asked Questions About ExperiGreen & Organic Turf

How do ExperiGreen technicians communicate about upcoming service visits?

Technicians typically call ahead before arriving for service visits, and follow up on-site with additional questions or clarifications regarding customer needs. This communication helps ensure that all client questions and preferences are addressed prior to application.

Does ExperiGreen use organic lawn care products?

Yes, some customers highlight that ExperiGreen offers organic product options for lawn care. This is particularly valued by families concerned about the environment and safety for children.

What if a treatment does not yield expected results?

If a treatment such as weed control is not effective, technicians may assess the situation further or ask office staff for input. Customers are encouraged to follow aftercare instructions and contact the company if concerns persist.

About ExperiGreen & Organic Turf

Lawn Care
ExperiGreen provides professional lawn care services for residential properties. The company specializes in lawn treatment programs, including fertilizer application, weed control, and organic product options. Services are delivered in-person by trained technicians who visit clients' homes to assess and address lawn health and maintenance needs.

ExperiGreen operates through scheduled appointments where technicians consult with clients, explain recommended treatments, and address specific concerns on-site. The company supports client communication through phone calls before and after applications, answering questions, and educating customers about best practices for lawn care. Treatments and recommendations are tailored to individual lawn conditions, ensuring a targeted and responsive approach.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.