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Knight Frank Belsize Park Estate Agents Reviews

Rated 4.9 based on 173 Reviews

2 England's Ln, Belsize Park, London NW3 4TG

Estate Agents London

Published on
June 15, 2025
Last updated
June 15, 2025

What Customers Are Saying About Knight Frank Belsize Park Estate Agents?

excellent communicator, flexible, thoughtful, thorough and proactive

the team was extremely professional

regular and honest communication

exceptionally easy to work with

solved every maintenance issue we've encountered

make the whole sale process stress free and easy

most positive experience I’ve had

outstanding service

guided us through every step

Trustguide extracts key phrases from reviews about Knight Frank Belsize Park Estate Agents and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Knight Frank Belsize Park Estate Agents's customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%

Knight Frank Belsize Park Estate Agents Ratings

5

As of Based on 173 revies as of Jun 15, 2025

Knight Frank Belsize Park Estate Agents Score

90%

As of Based on 173 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 173 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Knight Frank Belsize Park Estate Agents's publicly available reviews View source

Sunny Lee rated Knight Frank Belsize Park Estate Agents 5 stars
3 months ago
Sophie from Knight Frank's Belsize Park location is a gem! She had a solid understanding of our requirements, managed expectations every step of the way, was an excellent communicator, flexible, thoughtful, thorough and proactive. After 6 months of search, we finally found the perfect home to move into thanks to her efforts. She is the best agent that anyone could ask for!
Gary Hoult rated Knight Frank Belsize Park Estate Agents 2 stars
4 months ago
We recently engaged Knight Frank to rent out our Hampstead flat. While they secured suitable tenants, the service fell short considering their high fees. Communication was lacking, they didn’t have the courtesy to respond to some emails. We often had to initiate contact and felt we were doing much of the chasing. Although Olivia (St John’s Wood team) was professional and friendly, the team as a whole failed to keep us adequately informed—a crucial aspect when renting out property and planning subsequent life steps. In addition to this we felt they weren’t transparent vocally about the structure of their fees. This was left to the small print within the contract, so we would recommend all potential clients thoroughly check their terms/structure of fees before signing. Furthermore they initially launched our property on to the market without our go ahead (explaining it was a mistake).
Jerry Guo rated Knight Frank Belsize Park Estate Agents 5 stars
4 months ago
We listed our Primrose Hill maisonette with Dylan and Vipesh at Knight Frank Belsize after a year of lack of progress in the market with the Primrose Saville guys. The team was extremely professional and was able to land us an offer within couple months on the market. Dylan is a calm and disciplined negotiator that helped us navigate difficult situations that during the due diligence process that helped manage both buyer and seller to cross the line to final exchange. One of the best estate agent experience I have had as a Seller, fees well deserved.

Reviews Summary

The overall sentiment in customer reviews for Knight Frank Estate Agents in London is strongly positive, with most clients praising individual staff members for their professionalism, attention to detail, and effective communication. Reviewers appreciate the proactive support from agents like Sophie, Dylan, Ilana, and others, pointing to personalized service and successful property outcomes as standout features. Some balanced criticism appears regarding communication lapses and transparency over fees, but these are outliers amid a largely positive consensus.

Frequent themes in the feedback include high levels of staff responsiveness, smooth property transactions, and attentive aftercare, especially in locations such as Belsize Park, St John’s Wood, and Hampstead. Clients highlight the value of consistent updates, thorough guidance during negotiations, and agents’ willingness to assist beyond the standard process. Properties are both bought and sold efficiently, and several reviewers note helpful ongoing management and issues being addressed promptly.

Overall, Knight Frank Estate Agents enjoys a robust reputation in the London property sector, especially in the NW3 area. Customers cite repeat use and strong recommendations as evidence of trust in their experienced team. Their ability to manage complex transactions and provide tailored support underpins their status as a dependable choice for both buyers and sellers in this region.
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Frequently Asked Questions About Knight Frank Belsize Park Estate Agents

How does Knight Frank communicate with clients during the sales or rental process?

Knight Frank agents provide regular updates to their clients through channels like WhatsApp, email, and in-person meetings. Several reviewers highlight agents’ strong communication, including providing timely responses and transparent guidance throughout both sales and rental processes.

Is Knight Frank transparent about fees and the rental process?

Some reviewers mention a lack of upfront explanation regarding the fee structure, which they found detailed in the contract small print. Prospective clients are advised to review all terms carefully and request clear verbal clarification of fee details before signing.

Does Knight Frank offer assistance with maintenance or ongoing issues after moving in?

Yes, customers report that Knight Frank continues to provide support after move-in, addressing maintenance concerns quickly and professionally. Having property management included in their service can ensure that post-move issues are promptly resolved.

About Knight Frank Belsize Park Estate Agents

Estate Agents
Knight Frank is an estate agency operating in the UK property sector. The company provides services for buying, selling, and renting residential properties, with a focus on areas such as Belsize Park, Hampstead, and Primrose Hill in London. Their offerings include property marketing, negotiation, and management of residential lettings and sales transactions.

Knight Frank operates with dedicated agents assigned to each client or property. Transactions are managed through direct communication, regular updates, and assistance at every phase of the sales or tenancy process. The company also provides ongoing property management, handling issues such as maintenance post-transaction. Interaction is primarily in-person or via digital correspondence to accommodate local and international clients.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.