Kitchen Magic Reviews
Rated 4.4 based on 535 Reviews
Online Stores in US
GB
Published on
January 18, 2024
Last updated
July 10, 2025
Evaluating the aggregate of recent customer feedback presents a mixed yet overall positive outlook on Kitchen Magic's reputation. Clients praise the service for being efficient, courteous, and delivering on commitments, especially noting the fitters' craftsmanship and diligence. Polite, professional, and tidy work environments are consistently referenced, contributing positively to the brand's image. However, concerns are raised regarding post-installation support, with references to unresolved issues and poor customer service follow-ups, suggesting an area in need of improvement. Operational efficiency during the installation process is seen in favorable light, with timelines especially mentioned around the holiday season, showcasing the company's capability to manage time-sensitive projects. Despite isolated reports of operational missteps, such as solo handling of materials presumably requiring more manpower, the prevailing sentiment skews towards a favorable customer experience and a willingness to recommend the company to others. These elements create an impression of a generally reliable company that has room to enhance its aftercare service.
Based on customer reviews, Kitchen Magic has demonstrated the ability to handle installations efficiently, even accommodating projects at short notice and during busy holiday periods. Customers have reported satisfaction with the speed of service from quotation to installation.
The company's fitters receive high commendation for their professionalism, efficiency, politeness, and cleanliness during installations. Reviews frequently highlight the fitters' dedication and the high quality of their work.
Some customers have reported issues with follow-up service after installation, including unfulfilled commitments and difficulties in reaching resolution for post-installation issues. It suggests that while many customers have a positive experience, there is an opportunity for Kitchen Magic to enhance their customer service in this area.
