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Kendells Bistro Reviews Summary

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French Restaurants | Leeds

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3 St Peter's Square, Leeds LS9 8AH

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Kendells Bistro?

As of Apr 13, 2024, 548 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Kendells Bistro's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 13, 2024
Last updated
April 13, 2024

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Kendells Bistro's customer reviews analysis

Kendell's Bistro has established a strong reputation based on customer reviews, highlighting the restaurant's exquisite food quality, generous portion sizes, and commendable service. Patrons have characterized their experiences as highly positive, often emphasizing the enchanting atmosphere and themed décor reminiscent of French aesthetics. The restaurant's offering of traditional French cuisine, including notable dishes such as mussels, fish, and French classics like onion soup and escargot, receives frequent praise. The bistro's romantic and warm environment, coupled with attentive service, contributes to its charm and customer satisfaction. However, there are remarks about the booking system's cancellation fee perceived as excessive, as well as an instance of menu changes leading to the removal of favored items. These reviews collectively manifest a trend where the overall dining experience at Kendell's is treasured, though minor criticisms inform potential areas for improvement.

Positive Feedback

The majority of feedback for Kendell's Bistro emphasizes an excellent dining experience with high-quality food and efficient service. Dishes are celebrated for their flavor, presentation, and authenticity of French cuisine. The generous portion sizes and the overall value for money are also appreciated by customers. The restaurant's ambience is repeatedly lauded, providing a candle-lit, atmospheric setting that enhances romantic and traditional dining experiences. Additionally, the staff's attentiveness and professionalism contribute positively to the overall customer experience. The bistro's wine selection, particularly the premium offerings, is recognized as a highlight, along with the option to linger over drinks post-dinner without feeling rushed.

Concerns and Threads

While the general consensus about Kendell's Bistro is overwhelmingly positive, a few critiques emerge from customer feedback. Specifically, concerns about the booking system's £30 per person cancellation fee are mentioned, suggesting it deters early reservations and might be considered prohibitively high. Additionally, changes to the menu have caused some disappointment, with particular reference to the removal of popular items such as ox cheek and duck leg. There was also a mention of the saltiness of the beef wellington and the excessive sweetness of the dessert on the Valentine's menu. One customer also noted the inability to have a specific cocktail prepared, indicating potential inconsistencies in the bar service on certain occasions.

Frequently asked questions about Kendells Bistro

Is Kendell's Bistro suitable for a romantic dinner?

Absolutely, many reviews praise Kendell's Bistro for its romantic, candle-lit atmosphere and French-themed décor, making it an excellent choice for couples looking for a special dining experience.

What type of cuisine does Kendell's Bistro offer?

Kendell's Bistro specializes in traditional French cuisine, with customer favorites including mussels, onion soup, snails, and various classic French dishes.

Are there any additional fees to be aware of when booking at Kendell's Bistro?

Kendell's Bistro has a booking system that includes a £30 per person cancellation fee. Customers recommend booking closer to the date of dining to avoid this fee if plans are not certain.

Recent customer reviews and testimonials for Kendells Bistro

Kendells Bistro
Yumi Sykes
5-Star
3 months ago
Absolutely gorgeous. Best mussels I have ever had. The portion size is generous and we were absolutely full after everything! Highly recommend 👍
Kendells Bistro
John Swinburn
5-Star
a day ago
Lovely evening with excellent food and service. Restaurant was quiet, but staff still attentive, but discreet. The booking system's £30 per person booking/cancellation fee is excessive, and I won't book through it, until the last minute, which means the Restaurant doesn't have my reservation on its paper system.
Kendells Bistro
Sarah Greenan
5-Star
a month ago
Kendell's is a Leeds institution, a place where you can enjoy traditional French cooking in atmospheric candle-lit surroundings. The service is always good without being stuffy or over-formal. On this visit the food was absolutely excellent: they really know how to cook fish. It's not cheap, but it is good value.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Kendells Bistro's customers had a positive experience.

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Kendells Bistro

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
548
reviews
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Good
Average
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About Kendells Bistro

French Restaurants
Unstarched cloth napkins, flickering candles and blackboard menus of classic French dishes.
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