The evaluations of Malmaison Bar & Grill in Manchester from recent customer reviews illustrate a solid overall reputation, particularly praising the establishment for accommodating last-minute reservations and bustling atmospheres on eventful nights. Customers generally find the food quality to be high, with some standout dishes like the steak being mentioned more than once. There is gratitude for particular menu preferences, such as the omission of beans in the breakfast fry-up. The staff receives commendation for friendliness and attentive service. Decor and ambiance are noted positives, contributing to a sophisticated and elegant dining experience. However, there appears to be an inconsistency in the customers' gastronomic satisfaction, with some describing food as underwhelming and average. The pricing is brought into question on occasion, with a few guests deeming the establishment to be overpriced for the provided portion sizes and service.
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What Customers Are Saying About Chez Mal Brasserie & Bar?
Food and service were excellent.
Pleasantly surprised, I had the Steak & Chips and it was rather decent.
Great quality food and service.
The atmosphere is sophisticated and elegant.
our server was lovely.
The prawn cocktail is delighting.
the onion rings were terrible
Incredible overrated and over priced.
Food was underwhelming
Trustguide uses AI to extract key phrases from reviews about Chez Mal Brasserie & Bar and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.
Satisfaction Score
Based on the set of reviews used to generate this report, it appears that 60% of Chez Mal Brasserie & Bar's customers had a positive experience.
Positive
60%
Neutral
10%
Negative
30%
Chez Mal Brasserie & Bar Ratings
5
As of Based on 175 revies as of Apr 25, 2024
Chez Mal Brasserie & Bar Score
60%
As of Based on 175 revies as of Apr 25, 2024
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Customer Reviews
As of Apr 25, 2024, 175 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of Chez Mal Brasserie & Bar's publicly available reviews View source
Philip Subhan rated Chez Mal Brasserie & Bar5 stars
3 weeks ago
Despite a very last minute reservation on an unusually busy Sunday night due to ManChester City vs. Arsenal over Easter weekend the maitre d’ was able to accommodate us. Food and service were excellent. Loved the atmosphere and the cocktails were great. Great place for a night out.
Ash rated Chez Mal Brasserie & Bar5 stars
3 weeks ago
Pleasantly surprised, I had the Steak & Chips and it was rather decent, and a big portion.
However the onion rings were terrible, they were mostly batter with little to no onion present.
Can’t fault the breakfasts, top quality stuff. No beans on the fry up which I appreciate. Saves the awkwardness of having to ask for no beans.
Marianna Ntovlianidou rated Chez Mal Brasserie & Bar5 stars
3 weeks ago
Great quality food and service.
Wonderful atmosphere.
Friendly staff
Frequently Asked Questions About Chez Mal Brasserie & Bar
Does Malmaison Bar & Grill Manchester accommodate last-minute reservations?
Yes, there have been instances where customers were accommodated on a busy night with last-minute reservations, suggesting a flexible and customer-oriented reservation policy.
Are there any unique drink serving practices to be aware of?
Malmaison Bar & Grill serves 'schooners', which are 2/3 of a pint, instead of full pints. This may be an important consideration for customers who prefer traditional pint servings.
How does Malmaison Bar & Grill manage portion sizes and pricing?
Customer feedback indicates that while some find the portion sizes substantial, others view them as small given the pricing. Potential patrons should be prepared that pricing may be perceived as somewhat high.
Hotel-based French restaurant with a specialty grill & full bar amid rustic-chic environs.
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How is this report generated
Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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