Côte Birmingham

Côte Birmingham Reviews Summary

French Restaurants | Birmingham

What do customers say about Côte Birmingham?

As of Apr 25, 2024, 1028 customers have reviewed this business and rated it 4.4 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

staff were superb, very welcoming and polite

service very welcoming and friendly

absolutely amazing and definitely comin back

lovely kind aura about you

staff were incredibly friendly and accommodating

food was some of the best my husband and I have ever had

staff couldn't have done any more nothing was too much

apple pie I had this time was really disappointing

greasiest burger I have ever had

I wasn’t the fan of dessert

Source: This report was produced by TrustGuide based on a randomly selected sample of 10 publicly available reviews, sorted by relevance. See source

Created by
Trustguide AI
Published on
April 25, 2024
Last updated
April 25, 2024

Overall Reputation

Based on the selected reviews, Trustguide has assessed this business as follows:
TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1028
reviews
Excellent
Good
Average
Fair
Poor
Customer Satisfaction Rate
Positive
60%
Neutral
10%
Negative
30%
Trustguide uses AI for unbiased and objective review summaries. We strive for accuracy but aren't responsible for source material or decision outcomes.

Côte Birmingham's customer reviews analysis

Côte Birmingham generally holds a respectable reputation based on recent customer reviews, which indicate a typical variance in dining experiences prevalent in the restaurant industry. Reviewers often praise the restaurant for exceptional service, welcoming atmosphere, good food quality, and the pleasant ambiance provided by its location. Positive comments highlight the staff's attentiveness, friendliness, and efficiency, noting that the restaurant caters to a range of dining situations, from individual business meals to couples and group events. The mention of reasonable prices and value, particularly with the prix fixe menu, suggests an alignment of cost with customer expectations. However, there are critiques concerning specific dishes, with some diners expressing disappointment in the greasiness of the burger and the unsatisfactory preparation of an apple pie, which may indicate inconsistencies in the culinary execution. The handling of food allergies and the responsiveness to issues, as evidenced by the quick resolution of a problem with a chicken dish, showcase a positive trend in customer service and care.

Positive Feedback

The consensus among diners underscores several strong suits of Côte Birmingham. The staff's superb service garners acclaim, characterized by welcoming, friendly, and attentive interactions. Attention to detail and exceptional handling of customer requirements, such as food allergies, further enhance the dining experience. The quality and presentation of meals receive high praise, with specific mentions of the roasted lamb rump, truffle fries, and well-prepared steaks, which contribute to the allure of the French culinary experience offered. The ambiance, including a lovely view of the canal and a cozy atmosphere, bolsters Côte's reputation as a noteworthy dining spot. Guests are appreciative of the reasonable pricing, particularly in reference to the prix fixe menu, aligning the cost with value and making it an attractive option for a French dining experience in Birmingham.

Concerns and Threads

Despite Côte's positive attributes, some patrons have articulated specific negative experiences. The most glaring issues revolve around the preparation of certain menu items, like the excessively greasy burger, which disappointed a customer due to its inferior quality, and an apple pie that failed to meet expectations, perhaps indicating potential lapses in the kitchen's performance. Moreover, while there was praise for the handling of an issue with a chicken dish, the fact that a problem occurred in the first place points to occasional inconsistencies with the food quality. These critiques, albeit infrequent in comparison to the positives, suggest that Côte Birmingham could benefit from a more rigorous quality assurance process to ensure that all dishes meet the high standards expected from a French culinary establishment.

Frequently asked questions about Côte Birmingham

Does Côte Birmingham offer options for customers with food allergies?

Yes, Côte Birmingham is noted for their careful attention to customers with food allergies, ensuring that their dining experience is safe and enjoyable.

What type of atmosphere can I expect at Côte Birmingham?

Côte Birmingham provides a welcoming and cozy atmosphere, enhanced by its canal-side location, suitable for a range of customers including couples, groups, and individual diners.

Is there a variety in the menu pricing at Côte Birmingham, and is it considered reasonable?

The restaurant offers a variety of pricing options, with particular mention of the prix fixe menu that provides great value, aligning the cost with customer expectations for a quality French dining experience.

Recent customer reviews and testimonials for Côte Birmingham

Côte Birmingham
Jackey Fan
2-Star
a month ago
I know very well what level of chain French restaurant Cote is, and overall the food is acceptable. But the apple pie I had this time was really disappointing, especially after thestaff's enthusiastic promotion. I'm considering not trying cote again.
Côte Birmingham
Sharon Heveran
2-Star
2 weeks ago
I had a Cote burger and I have to say it is without question the greasiest burger I have ever had. It was pouring out of the burger and the bread was mush. So much came out of the burger that it was all over the wooden board it came on when the waitress came to pick it up it had solidified into a puddle of lard. It was my fault for ordering a burger, I should have know better in a place like that the chef wouldn’t be too keen on preparing something so basic. Chips were nice though.
Côte Birmingham
Kevin Charles
2-Star
3 months ago
I often dine at Cote when away for business, and am never disappointed. The staff were superb, very welcoming and polite. The food was good as always, I had the roasted lamb rump and truffle fries and the prices were reasonable. The restaurant suited couples, groups and lone diners.
Read all reviews

About Côte Birmingham

French Restaurants
Modern, all-day French brasserie chain, serving regional specialties & traditional classics.
Expand