Keating Estates (Clapham) Reviews

Overall, customer sentiment toward Keating Estates is predominantly positive, especially in their sales and property purchase services around London, notably in areas such as Brixton and Clapham. Reviewers consistently note the agency's effective communication, rapid response times, and proactive staff—individuals like Bryony, Luisa, Lewis, Kayleigh, and Chris are often mentioned by name for their professionalism and attentiveness. However, one review details significant dissatisfaction with the letting process, raising serious concerns about property maintenance, deposit disputes, and transparency.

Common feedback includes praise for staff members who are personable, informative, and patient throughout both buying and selling processes. Customers highlight successful negotiations, honest advice, and smooth issue resolution in property transactions. The team’s local knowledge and proactive approach when sales fall through—such as quickly re-marketing properties—are noted repeatedly, reinforcing their reputation as reliable local estate agents.

Based on these reviews, Keating Estates is seen as a trustworthy and dedicated estate agency in London’s property market, particularly for buyers and sellers. Their staff’s professionalism and communication are key strengths, though there are documented issues on the lettings side that merit caution. Still, for most, Keating Estates demonstrates consistent performance and dependable service for London area property transactions.

Keating Estates is an estate agency focused on property sales, purchases, and lettings within London, including neighborhoods such as Brixton and Clapham. The company provides in-person support through its team of agents to assist clients with property transactions and related negotiations, including valuations and viewings.

The agency operates via a team-based structure that emphasizes clear communication, responsiveness, and proactive engagement. Staff members personally guide clients through the sales or buying process, offering advice, managing issues as they arise, and handling property listings, viewings, and negotiations directly with customers.