Kabbage INC Reviews

Overall sentiment in customer reviews for Kabbage, a financial services provider, is overwhelmingly positive, with users repeatedly describing beneficial experiences in obtaining business loans and lines of credit. Staff members, especially John Harrison, are highlighted for their responsiveness and support, and the process is often called straightforward and quick. A minor criticism emerges regarding difficulties in contacting customer service during periods of high demand, though this is seen as understandable given strong customer interest.

The most consistent review themes are professionalism, detailed guidance, and accessibility of staff. Reviewers consistently mention receiving clear explanations about loan terms, eligibility, and options tailored for their situation. Many customers appreciate the efficiency and digital convenience of the application and funding process, avoiding traditional banking hurdles. Key staff—including John Harrison and Nelson Long—are repeatedly recognized by name for proactive help.

Based on all feedback, Kabbage has a strong reputation as a responsive and helpful financial services provider, especially for small businesses seeking quick funding solutions. The company’s team is regarded as a meaningful differentiator, fostering repeat interest and a high level of trust among its user base.

Kabbage is a financial services company providing funding solutions such as business loans, lines of credit, and PPP loans, primarily targeting small and medium-sized enterprises. The company operates an online platform, allowing businesses to apply for funding digitally and receive quick decisions on their applications.

Kabbage’s process is built around an online application and onboarding system. Customers interact with account managers who guide them through eligibility, funding steps, and documentation. The company also leverages phone and digital communication to support clients and coordinates directly with key staff to resolve issues efficiently.