Jones And Co. Styling Opticians Reviews

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Fantastic friendly service! Jones & Co were recommended by friends of ours who always have fab glasses in! I cannot fault the service at all! The initial styling consultation was a lovely experience from being greeted to trying and eventually buying. The devil’s in the details too, little things like recommending trying different mirrors i different lighting conditions, advice on fit, complimentary drinks and so on. They would have got a great review anyway but sometimes the acid test is if something goes wrong.. Through no fault of theirs, the sunglasses had a minor blemish on one lens. Before I was due in to collect they had called me up and apologised for the fact it had failed their quality inspection and they had already ordered a replacement lens.. I should point out here that the flaw was so small I had to have it pointed out to me! On the day we also realised the name engraving on my main glasses and box had not been done despite being on the order they had raised with the manufacturer. Same again, they were straight in it. They let me take the glasses home (along with the sunglasses) whilst they re-ordered. I just need to pop back when they are ready. So great service from a really friendly bunch, no pressure to buy or even in how long choosing of frames took. Fabulous - looking forward to selecting my next ones in a year or two!