IPSY Reviews
Rated 1.7 based on 29 Reviews
Online Stores in Fort Worth
4670 Railhead Rd, Fort Worth, TX 76106, United States
Published on
July 10, 2025
Last updated
July 10, 2025
I have been a member for many, many years
Based on reviews, Ipsy offers some personalization, but several customers report being unable to choose products for each box or consistently receiving repeats. The current website experience and selection options may feel limited or confusing for those seeking full customization.
Yes, reviewers frequently mention delayed deliveries, lost packages, and unreliable third-party carriers. Experiences with shipping support vary, and customers often need to follow up with both Ipsy and the shipping provider to resolve missing or late orders.
Reviews indicate that pausing or canceling memberships can be difficult, and some customers have experienced billing for unwanted products or services. Refunds are rarely granted, with some users only being offered minimal compensation or store credits instead of full refunds.