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IKEA Atlanta Reviews

Rated 4.2 based on 16577 Reviews

441 16th St NW, Atlanta, GA 30363, United States

Furniture Shops | Atlanta, GA

Published on
February 12, 2024
Last updated
March 13, 2024

Reviews Summary

IKEA's overall company reputation among customers is predominantly positive based on recent reviews. A common thread is the appreciation for the helpful and friendly staff that aid customers both in-store and online, contributing a supportive shopping experience. IKEA's variety and display of products are also commended, allowing customers to envision how products would look in their homes. The in-store restaurant, particularly the meatballs, receives consistent praise for providing a satisfying dining experience that complements the shopping journey. Despite these positives, there are mentions of certain drawbacks, such as the quality of some furniture items considered inferior by some customers, and the challenges faced in navigating the store or enduring long checkout lines. These aspects indicate room for improvement within operational logistics to enhance the overall customer experience.

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What Customers Are Saying About IKEA Atlanta?

Trustguide uses AI to extract key phrases from reviews about IKEA Atlanta and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of IKEA Atlanta's customers had a positive experience.

Positive
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IKEA Atlanta Ratings

5

As of Based on 16577 revies as of Feb 12, 2024

IKEA Atlanta Score

As of Based on 16577 revies as of Feb 12, 2024

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Customer Reviews

As of Mar 13, 2024, 16577 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of IKEA Atlanta's publicly available reviews View source

Tsigonathan Zergandler (Tsige and Jonny) rated IKEA Atlanta 5 stars
2 weeks ago
Two customer support. People helped me resolve an issue with my online order getting me the order printed up as a shopping list so I was able to collect the items I wanted. All staff was helpful and friendly and enable me to navigate the store. The meatballs and veggie medallions are awesome. The cook/chef was friendly. All around good experience.
Joseph Banks rated IKEA Atlanta 5 stars
a month ago
We don't get to visit as much as we like, but when we do it's an adventure. Parking is always packed but we always find a spot in our usual area in the back. Love the room set ups which gives us a great look at how their products can look in a home. We have bought a lot from IKEA and the quality is usually pretty good. The areas in the stores are well organized and lit. The food area is a good area to rest, near the restrooms. Employees are helpful when needed but we usually find what we want. The online/app experience helps to facilitate our visit. Also love the discounts afford with our IKEA card.
Peter Yung rated IKEA Atlanta 5 stars
a month ago
IKEA is a world leader in supplying furniture. From the top to the bottom, you will find everything you need for your home or office or kitchen . The place is huge. The setup is so technical and simple to access. They even have different type of breakfast available for shoppers. I think it’s a brilliant idea. The Bacon and scrambled eggs with fries was a Big hit. The Meatballs breakfast set meal was out of this world. The sides was mashed potatoes with green beans. Was a great experience. Happy Eating !

Frequently Asked Questions About IKEA Atlanta

What should I expect in terms of customer service when visiting IKEA?

IKEA is known for helpful and friendly staff, both in resolving issues with orders and in-store assistance. Customer support is readily available, though during peak times, assistance may require some patience due to high customer volumes.

Can I plan my visit to IKEA to make it more efficient?

Yes, IKEA's app and online resources are useful for planning your trip, providing information on product locations and allowing for the creation of shopping lists. Visiting early, especially on weekends, can also help avoid large crowds.

Does IKEA offer any environmentally friendly options?

IKEA is actively engaged in environmentally friendly practices, including reducing plastic waste and promoting recycling. They also offer products and solutions that support a more sustainable lifestyle for their customers.

About IKEA Atlanta

Furniture Shops

Scandinavian chain selling ready-to-assemble furniture, plus textiles, lighting & home decor.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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