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iFAST Global Bank Limited Reviews

Rated 4 based on 55 Reviews

Banks in London

SQB, 77 Marsh Wall, London E14 9SH

Published on
October 15, 2025
Last updated
October 15, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 40% of iFAST Global Bank Limited's customers had a positive experience.

Positive
40%
Neutral
10%
Negative
50%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About iFAST Global Bank Limited?

earning almost 3% of interest

easy to use interface

Convenient banking with your mobile

app works smoothly

incredibly convenient for Malaysians

Trustguide extracts key phrases from reviews about iFAST Global Bank Limited and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 15, 2025, 55 customers have reviewed this business and rated it 4 Star out of 5. Trustguide conducted an in-depth analysis of iFAST Global Bank Limited's publicly available reviews View source

mayur bhorkar rated iFAST Global Bank Limited 5 stars
a month ago
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Best thing about having ifast account is earning almost 3% of interest on the current account balance which no other banks provide unless you opt for a fixed term savings account. Cash ISA interest of 3.55% is also quite competitive as compared to others banks. Mobile app needs some improvements in terms of overall user experience and look and feel wise it's just on the par.
Chi Ling rated iFAST Global Bank Limited 5 stars
a month ago
Really easy to use interface and great products. I also tie this back to my fsmone account. Very easy and simple and great platform overall. Banking and finance made easy
Jim. rated iFAST Global Bank Limited 3 stars
a month ago
The customer support in the mobile apps is not 24/7, which can lead to frustration for users. Additionally, the process for increasing transaction limits to a specific account lacks flexibility, users are unable to transfer their own funds beyond a certain threshold and must wait until customer support resumes operation to proceed… pls improve and gain more balancing between customer benefits and banking compliance.

Reviews Summary

Overall, customer sentiment towards iFAST Global Bank is mixed, with opinions divided between those who praise the bank’s interest rates and international convenience, and those who express frustration about customer service limitations and issues with fund transfers. Reviewers consistently note attractive current and savings account rates, especially the nearly 3% interest, and highlight mobile banking as a convenient feature. However, several customers raise concerns about restrictive transaction limits, rigid compliance procedures, and unsatisfactory customer support experiences, including delays in accessing funds and reaching assistance.

Common feedback includes positive remarks about the bank’s competitive forex rates and ease of account setup, particularly for international users in the UK and Malaysia. Positive experiences emphasize fast digital onboarding and account management, but recurring criticisms focus on mobile app limitations, lack of flexibility in transferring money, and dissatisfaction with 24/7 support availability. Negative experiences often involve blocked accounts and delayed or failed transfers, especially for higher amounts.

Based on these patterns, iFAST Global Bank’s reputation is characterized by strong financial product offerings and accessible account features for global users, but the company faces challenges in customer support responsiveness and flexible account management. The bank is seen as innovative and convenient for cross-border customers, yet reliability concerns are notable among those with complex service needs, particularly in the UK and Malaysia markets.
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Frequently Asked Questions About iFAST Global Bank Limited

What interest rates does iFAST Global Bank offer on current and savings accounts?

iFAST Global Bank offers nearly 3% interest on current account balances and competitive rates on Cash ISAs, with 3.55% mentioned in reviews. These rates are notable compared to other banks, especially for customers not seeking fixed-term savings products.

How easy is it to open or manage an account with iFAST Global Bank?

Account opening is reported as fast and digital, often completed in under an hour with online submission of details and documents. Customers can manage their accounts through mobile or web apps, without the need for in-person branch visits.

Are there restrictions on fund transfers or account access?

Users may encounter transaction limits and strict verification requirements when transferring larger amounts. Some customers note that blocked transactions or delayed transfers may take time to resolve, as support is not available 24/7.

About iFAST Global Bank Limited

Banks
iFAST Global Bank operates in the financial services sector, providing online banking and account management for individual clients. The bank offers products such as current accounts, savings accounts, and international money transfers. Its services are delivered primarily through digital platforms, targeting customers in need of cross-border or multi-currency banking solutions.

The company functions via a digital-first operational model, emphasizing remote account opening, document verification, and customer support through apps and online interfaces. iFAST Global Bank focuses on paperless processes, app-based transactions, and international accessibility, enabling users to open and manage accounts without physical branch visits.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.