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Hummingbird Heating & Cooling Reviews

Rated 4.9 based on 512 Reviews

120 Arterial Rd, Syracuse, NY 13206, United States

Air Conditioning Repair Syracuse

Published on
July 6, 2025
Last updated
July 6, 2025

Reviews Summary

The overall sentiment toward Hummingbird HVAC, as reflected in customer reviews, is highly positive. Reviewers consistently note the professionalism, promptness, and deep technical knowledge of the staff, frequently mentioning team members by name. Many customers highlight quick responses during emergencies, detailed estimates, and transparent communication about repairs or installations. Criticisms are virtually absent, with only brief mention of a minor mishap, which Hummingbird reportedly addressed swiftly and openly.

Frequent themes include friendly and efficient staff interactions, clear and thorough explanations of issues and solutions, and options tailored to customer needs and budgets. Customers regularly reference the company’s ability to accommodate urgent situations and appreciate the flexible scheduling and payment arrangements. The company operates across the Auburn, NY area, with reviewers repeatedly expressing appreciation for the detailed work and commitment to making things right.

Overall, Hummingbird HVAC is regarded as a reliable and trustworthy HVAC contractor in the Auburn region. Reviewer feedback strongly emphasizes consistent professionalism, effective communications, and a willingness to stand behind their work. This reputation for expertise and responsive service has led to strong recommendations and repeat business within the local community.
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What Customers Are Saying About Hummingbird Heating & Cooling?

kind, knowledgeable, and professional

kept me informed throughout the project

made us a priority and expedited

customer service 10/10

prompt, professional and knowledgeable

very professional and knowledgeable....and best of honest

super responsive, even late in the evening

very sweet in working with us

very clear in explaining everything

explained everything well, answered all questions

Trustguide extracts key phrases from reviews about Hummingbird Heating & Cooling and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Hummingbird Heating & Cooling's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Hummingbird Heating & Cooling Ratings

5

As of Based on 512 revies as of Jul 06, 2025

Hummingbird Heating & Cooling Score

100%

As of Based on 512 revies as of Jul 06, 2025

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Customer Reviews

As of Jul 06, 2025, 512 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Hummingbird Heating & Cooling's publicly available reviews View source

Jenniefer Cogan rated Hummingbird Heating & Cooling 5 stars
a month ago
I had Hummingbird replace our furnace in October of 2023, central air in April or May of 2024, and today they just finished the install of 4 ductless mini-split units in my upstairs bedroom. We have worked with Chad, Veda, Dallas, Jason, James, and Connor. All excellent experiences. All of them are kind, knowledgeable, and professional. Our units are all whisper quiet and efficient. They provide the most detailed estimates I've ever seen, and very flexible payment options. I really enjoy working with Hummingbird.
James Rook rated Hummingbird Heating & Cooling 5 stars
a week ago
Jason Frank Adam and Derrick! were all excellent and kept me informed throughout the project. I will recommend your company to my friends and Family.Also looking forward to Jason maintaining my new equipment.Jim and Lori Rook Auburn NY
mak Elhassan rated Hummingbird Heating & Cooling 5 stars
a week ago
Thank God for Hummingbird! We had an emergency situation yesterday with Carbon Monoxide detected in our home on the coldest day of the year. The fire department and national grid need to shut the heating system off. We have a four month old baby at home and Hummingbird made us a priority and expedited getting to our house. They arrived before national grid even left. They delivered space heaters and secured all materials to start the proper repairs the next day. By today we had an entirely new heating system and a warm home for our young child. They were knowledgeable and kind. They made a pretty awful day as pleasant as possible. James and Conor did a great job with the install and their attention to detail was amazing. They spent the time to get every detail right. If I could give a higher review than 5 stars I would.

Frequently Asked Questions About Hummingbird Heating & Cooling

How quickly can Hummingbird HVAC respond to an emergency heating or cooling issue?

Reviews indicate Hummingbird HVAC prioritizes emergency calls and provides same-day or next-day service when urgent situations arise, such as carbon monoxide detection or heating failures during cold weather.

Are payment and financing options available for installations?

Yes, customers report that Hummingbird HVAC offers flexible payment and financing arrangements for major work like furnace replacements or new system installations, with reasonable plans tailored to individual needs.

Will technicians explain findings and available solutions clearly during appointments?

Reviewers frequently state that technicians thoroughly explain diagnoses, recommend suitable options, and answer questions without pressuring customers. Communication and transparency are recurring themes across many experiences.

About Hummingbird Heating & Cooling

Air Conditioning Repair
Hummingbird HVAC is an HVAC contractor providing heating, air conditioning, and ventilation services to residential and rental properties. Their core offerings include the installation, maintenance, and repair of systems such as furnaces, central air units, ductless mini-splits, and gas-fired steam boilers. Services are delivered through direct, in-person appointments with licensed technicians.

The company follows a process-oriented model that emphasizes detailed estimates, flexible scheduling, and clear communication at every project stage. Hummingbird HVAC utilizes a team-based approach, sending knowledgeable technicians to diagnose problems, offer multiple solutions, and carry out installations or repairs. The operational workflow accommodates emergency response, transparent quoting, and post-installation support.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.