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Horsforth Heating Solutions Ltd. Reviews

Rated 4.9 based on 75 Reviews

123a New Rd Side, Horsforth, Leeds LS18 4QD

Air Conditioning Repair | Leeds

Published on
February 23, 2024
Last updated
March 13, 2024

Reviews Summary

Horsforth Heating Solutions Ltd. provides professional and efficient heating services with a strong focus on customer care and honesty. Reviews repeatedly praise the company for its timely responsiveness, particularly in emergency situations, and its high level of competency with both routine maintenance and complex installations. Customers express a sense of safety and reassurance following the company's services, highlighting the straightforwardness in pricing where costs are communicated clearly and without unnecessary charges. The company's reputation for reliability and professionalism is further affirmed by positive experiences with courteous staff both on-site and during telephone interactions. Although not the cheapest option, their thorough work and problem-solving capabilities justify the expense for many clients. The company's attentive customer service, including follow-up gestures like sending flowers, reinforces their commitment to respectful and considerate business practices.

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What Customers Are Saying About Horsforth Heating Solutions Ltd.?

Trustguide uses AI to extract key phrases from reviews about Horsforth Heating Solutions Ltd. and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Horsforth Heating Solutions Ltd.'s customers had a positive experience.

Positive
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Horsforth Heating Solutions Ltd. Ratings

5

As of Based on 75 revies as of Feb 23, 2024

Horsforth Heating Solutions Ltd. Score

As of Based on 75 revies as of Feb 23, 2024

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Customer Reviews

As of Mar 13, 2024, 75 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Horsforth Heating Solutions Ltd.'s publicly available reviews View source

Yuanfan Yang rated Horsforth Heating Solutions Ltd. 5 stars
4 months ago
Mick the engineer from Horsforth Heating was outstanding in fixing my boiler. A rare bird in this industry - knowledgable, kind and HONEST. They simply want to help get the job done without trying to overcharge you. And much credit to Tom and Ben for providing a friendly service over the phone. I will certainly be using you again. Thank you for standing out in being a boiler repair company that's reliable and truthful. Service: Heating system repair
PeterPaul Leppington rated Horsforth Heating Solutions Ltd. 5 stars
2 months ago
From a quick appointment. As we needed boiler checking as we had just moved in for safety. Boiler serviced. Questions answered clearly. Feel a lot safer now that bit is done. Just the hive to fit and gas fire service to be done now. Excellent all round service
James Cairns rated Horsforth Heating Solutions Ltd. 5 stars
2 months ago
Excellent service from competent and professional team. Came within a few days to assess and fix problems with an outdated central heating system. Knew exactly what the issue was and fixed quickly. Thanks.

Frequently Asked Questions About Horsforth Heating Solutions Ltd.

Is Horsforth Heating Solutions the cheapest option available for heating services?

No, Horsforth Heating Solutions may not be the cheapest option, as some customers have found lower quotes from other service providers. However, clients often find their pricing justified by the high quality of workmanship and service received.

How quickly can Horsforth Heating Solutions respond to emergency situations?

Horsforth Heating Solutions is commended for their swift response times, especially in emergency situations, with some customers reporting engineers arriving sooner than initially scheduled, and often within an hour or two for urgent matters.

Are there any additional gestures provided by Horsforth Heating Solutions after completing a job?

Yes, Horsforth Heating Solutions is known for their customer-friendly gestures, such as sending flowers as a thank-you for business, which reflects their appreciation and commitment to local clientele.

About Horsforth Heating Solutions Ltd.

Air Conditioning Repair

Horsforth Heating has been trading for over 14 years. Over the past 14 years trading we have always aimed to provide the highest level of customer service andsupport to all of our customers, new and existing. From the first point of contact to the last we aim to resolve all boiler, central heating or plumbing issues as quickly and as hassle free as possible. We are a very friendly efficient team and are always happy to help.

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How is this report generated

Trustguide uses AI to generate concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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