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HoldenCopley Reviews

Rated 4.7 based on 1105 Reviews

Estate Agents in Nottingham

26 High St, Arnold, Nottingham NG5 7DZ

Published on
October 9, 2025
Last updated
October 9, 2025

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of HoldenCopley's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Ratings

As of Based on revies as of

Score

As of Based on revies as of

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What Customers Are Saying About HoldenCopley?

absolutely amazing service

fantastic in experience

make everything work for us

very helpful in keeping me informed

always amazing in supporting us

communication was excellent

ready to step in and support

professional, polite and efficient

genuinely cared about our sale

very attentive, knowledgable and professional

Trustguide extracts key phrases from reviews about HoldenCopley and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Customer Reviews

As of Oct 09, 2025, 1105 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of HoldenCopley's publicly available reviews View source

George Greenfield rated HoldenCopley 5 stars
a week ago
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We are currently selling and buying a house through Holden Copley. Their valuation was fair based on our knowledge of the market for both us and the buyers resulting in a quick process and the house being taken off the market in under two weeks. Everyone we spoke to in branch was super helpful regarding the sale and purchase and we had a wide range of viewers lined up through their data base before the property even listed on right move which was a bonus. The Sales Manager, Jack Best provided an absolutely amazing service going above and beyond to ensure the process went smoothly and to accommodate viewings. Can absolutely recommend Holden Copley and specifically Jack to anyone.
jamie sinclair rated HoldenCopley 5 stars
6 days ago
Holden Copley, and especially Lauren have been fantastic in experience I have had with them. When viewing houses their agents have been professional and knowledgeable. During the buying process they have been efficient, quick to respond and have explained the process well. I would highly recommend
Amelia Delbridge rated HoldenCopley 5 stars
6 days ago
Melissa, what an absolute admin queen. Holden Copley, did almost all of our potential house buying viewings. They were adaptive to both my partner and I working shifts and did all they could to make everything work for us! When we found the house we loved, they supported us through the whole process. Extra viewings, chasing random questions they were great. Melissa, knew everything that was going through the whole process, I would have been lost without her. Thank you for everything!

Reviews Summary

Reviewers consistently report a highly positive sentiment towards Holden Copley, an estate agency facilitating house buying and selling. Customers appreciate staff who are helpful, professional, and responsive, mentioning specific team members like Jack, Lauren, Melissa, and Sheryl for their dedication and efficiency. Quick valuations, informative communication, and attentive support during challenging sales are recurring observations, while minor logistical issues are rarely mentioned.

The main themes that arise include strong communication throughout the sales or purchase process, staff willingness to accommodate viewing needs, and proactive management of inquiries. Customers frequently highlight the agency’s efficiency, clarity in information provided, professionalism, and smooth handling of potentially stressful transactions. Across reviews, the agency's responsiveness and thoroughness in providing property details and managing offers stand out.

Overall, Holden Copley is regarded as a reliable and reputable estate agency in its region. The pattern of repeat recommendations and specific praise for staff members underscores a well-earned reputation for professionalism and care in estate transactions.
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Frequently Asked Questions About HoldenCopley

How responsive are the staff at Holden Copley during the buying or selling process?

According to reviews, Holden Copley’s staff are consistently responsive, providing prompt replies to inquiries and communicating efficiently throughout transactions. Clients mention always being kept informed and questions or concerns being addressed quickly during both sales and purchase processes.

Do Holden Copley agents accommodate customers’ schedules for viewings?

Yes, reviewers note that agents are adaptive to clients’ schedules, arranging viewings at convenient times and making efforts to ensure both buyers and sellers are accommodated, even when working irregular or shift patterns.

What level of detail can I expect in Holden Copley’s property descriptions?

Reviewers report that Holden Copley provides comprehensive property descriptions in their advertising materials, often including all available details in the initial listing to help clients make informed decisions.

About HoldenCopley

Estate Agents
Holden Copley is an estate agency specializing in the buying and selling of residential properties. Operating within the real estate sector, the company assists clients in navigating the housing market, offering services that include property listings, valuations, viewings, sales, and purchase negotiations. Transactions and interactions are managed directly with clients both in person and through digital communication channels.

The company’s operational model involves dedicated agents and sales managers coordinating with clients and potential buyers, arranging property viewings, and facilitating all stages from initial inquiry through to offer acceptance and completion. Each property transaction is managed collaboratively, ensuring relevant documentation is processed and communication is clear. Support staff across various departments contribute to maintaining the workflow and addressing client queries promptly.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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Mike, Adam and another 21,516 have joined the waitlist.