The most frequent themes across the feedback involve attentive and informative staff, a seamless and efficient appointment process, quick turnaround times, and a wide selection of frames from prestigious brands. Several reviewers note specialist equipment, advanced diagnostic tools, and tailored advice regarding eye health and eyewear fitting. Accessibility, responsiveness, and repair capabilities also emerge as notable points, with some customers traveling considerable distances for service.
Based on customer feedback, Hodd Barnes & Dickens Opticians has earned a strong reputation for reliability and expertise in London’s optical sector. The consistent delivery of attentive service, knowledgeable consultations, and efficient support for urgent needs reinforce the company as a go-to choice for prescription eyewear and eye care in the region. Return customers, rapid solutions, and a focus on high-quality products shape an image of lasting customer trust and satisfaction.
top-notch
makes you feel like a VIP
impeccable customer service
very professional, helpful and kind
went the extra mile
excellent customer service
very professional, providing an excellent, knowledgeable and friendly service
kind and very helpful
carefully guided me through
Fantastic service