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Hodd Barnes & Dickins Opticians Reviews

Rated 4.9 based on 379 Reviews

94 High Holborn, London WC1V 6LF

Opticians London

Published on
June 15, 2025
Last updated
June 15, 2025

Reviews Summary

The overall sentiment reflected in customer reviews for Hodd Barnes & Dickens Opticians is overwhelmingly positive. Reviewers consistently note the high quality of products—particularly premium frames and lenses—as well as exceptionally courteous and knowledgeable staff. Customers highlight individualized attention during appointments and the thoroughness of optical examinations, while also mentioning staff members by name, suggesting genuine satisfaction and trust in the service. While the reviews are nearly uniform in their praise, some mention urgency or anxiety due to lost or damaged glasses, which was reportedly resolved promptly and professionally.

The most frequent themes across the feedback involve attentive and informative staff, a seamless and efficient appointment process, quick turnaround times, and a wide selection of frames from prestigious brands. Several reviewers note specialist equipment, advanced diagnostic tools, and tailored advice regarding eye health and eyewear fitting. Accessibility, responsiveness, and repair capabilities also emerge as notable points, with some customers traveling considerable distances for service.

Based on customer feedback, Hodd Barnes & Dickens Opticians has earned a strong reputation for reliability and expertise in London’s optical sector. The consistent delivery of attentive service, knowledgeable consultations, and efficient support for urgent needs reinforce the company as a go-to choice for prescription eyewear and eye care in the region. Return customers, rapid solutions, and a focus on high-quality products shape an image of lasting customer trust and satisfaction.
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What Customers Are Saying About Hodd Barnes & Dickins Opticians?

top-notch

makes you feel like a VIP

impeccable customer service

very professional, helpful and kind

went the extra mile

excellent customer service

very professional, providing an excellent, knowledgeable and friendly service

kind and very helpful

carefully guided me through

Fantastic service

Trustguide extracts key phrases from reviews about Hodd Barnes & Dickins Opticians and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Hodd Barnes & Dickins Opticians's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Hodd Barnes & Dickins Opticians Ratings

5

As of Based on 379 revies as of Jun 15, 2025

Hodd Barnes & Dickins Opticians Score

100%

As of Based on 379 revies as of Jun 15, 2025

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Customer Reviews

As of Jun 15, 2025, 379 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Hodd Barnes & Dickins Opticians's publicly available reviews View source

Guglielmo Finotti rated Hodd Barnes & Dickins Opticians 5 stars
5 days ago
I was suddenly in need of new glasses after breaking my old frame, and I found this great optician. They stock a variety of high-end frames—everything super high-quality—and the service that I received was top-notch. Everyone was extremely polite and helpful, and they schedule appointments so as to have a very smooth, comfortable experience where you can sit down and talk things through without any sort of pressure. That goes a long way. Although I bought one of the cheaper options, the fit of my new glasses and the lens mount is perfect, and so now is my vision. Since I was also in the market for contact lenses, I went through a visit with the in-house optometrist. She was meticulous, very informative, and the contacts she prescribed are the most comfortable that I have tried. The follow-up checks were extremely thorough and she made sure that the trial lenses did not cause any side effects. Highly, highly recommended.
Elle Gabrovska rated Hodd Barnes & Dickins Opticians 5 stars
5 months ago
Best opticians in London! I am really happy with the level of service, the staff always makes you feel like a VIP. The choice of frames is amazing and they have great brands like Dita, Cartier, Akoni, Masunaga, Chrome Hearts and lots more options, I personally got a bespoke Lindberg rimless frame (Spirit Titanium) with transition lenses, and I’m in love with them, as now I have eye glasses and sun glasses all in one. A member of staff always guides and helps you choose the best glasses for your needs. Their eye test services is also really, really good, the optometrists have years of experience and you always get extensive exam and advice how to keep your eyes healthy. They have the latest diagnostics tools and even some cool machines like the ZEISS Visufit and the Essilor, so rest assured the fit of your frames will always be impeccable. If you want a great service spot on eye tests and amazing eyewear this is the place, look no further. I am a returning customer for 7 years and currently driving 2h from outside of London for my appointment, they are that good! Thank you for my amazing glasses 🤩
Elvira Elliott rated Hodd Barnes & Dickins Opticians 5 stars
5 months ago
Great customer service. Great product Even reality I found this optician one available for Even reality. Location is great. Product supplies out of this world- best product I ever used. Especially, I would like to express my gratitude to impeccable customer service. Top of the top product and customer service. Many thanks.

Frequently Asked Questions About Hodd Barnes & Dickins Opticians

Do Hodd Barnes & Dickens offer a wide selection of frame brands?

Yes, the store stocks a large variety of high-end eyewear brands, including Dita, Cartier, Akoni, Masunaga, Chrome Hearts, and Lindberg. Customers specifically note the breadth of choices and the ability to select from premium and bespoke frames.

How quickly can I get my glasses or repairs completed?

Customers frequently mention fast turnaround times, with some noting same-day repairs or prescription glasses ready within hours. The company appears to accommodate urgent needs efficiently, often scheduling immediate appointments for repairs or replacements.

What kind of support can I expect during my appointment?

Staff offer attentive, personalized assistance, helping customers choose frames and assessing eye health thoroughly. The team uses advanced diagnostic tools and provides detailed guidance about available lenses, with follow-up checks to ensure the right fit and comfort.

About Hodd Barnes & Dickins Opticians

Opticians
Hodd Barnes & Dickens Opticians is a retail business providing eye care services and selling prescription eyewear in London. They offer a variety of high-end frames, prescription lenses, and contact lenses, as well as comprehensive eye examinations conducted on-site. Their services are delivered in person by experienced optometrists and support staff.

The company operates through scheduled appointments, with a focus on individualized attention and detailed optical assessments. Their workflow includes thorough eye testing using advanced diagnostic equipment, frame and lens consultations, and in-house repairs or adjustments. The company stocks a wide range of luxury eyewear brands and offers both rapid turnaround and follow-up services as part of their operational model.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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